Gold Label — Local services in New York

Me and my brother went there recently and oh boy what an unpleasant experience. 4 (!) people behind the counter my brother orders some hot food while I order salads, then all of the sudden woman behind the counter realized we were together and then she refused to serve me saying that since we are together - one person should be taking care of us, and not two. I explained to her that he is ordering some hot food, why not give me some salads so all of us can be done in no time (mind you we were the only costumers! so none of them were actually busy!) All 4 of them behind the counter started screaming at us saying "one salesperson is taking care of one basket, you have one basket so only one of us is gonna help you not an entire store" I'm like I don't need an entire store to help me, like what's going on, why raise a voice? Anyway long story short, we were gonna spend some money there, but then decided to just leave. Managers there should really talk to their employees and explain them that "sovok" mentality needs to be gone. With no respect to their costumers they're never gonna be busy as other stores around....

Maybe, I was not lucky that day when I went to shop but some people who work there are Very rude!. No respect! It seems like they never left the Soviet Union! If you complaint to the manager you have no support or help!!! I left everything that I was about to buy. The salesperson refused to sell the quarter of pound of the salami by saying that it was last piece (it was about the pound or more) and that she did not know what to do with the rest and offered me to buy the whole piece ($12.99 per pound) I kindly explained to her that I did not need that much. I was shocked by her response!. Can you imagine in US at the Grocery store the salesperson refuses to sell the quarter of pound of the product??? People think twice before you go there! We deserve respect especially if we pay for...

First of all I am shocked and appalled. By all the racist comments about Russians. Before gold label this store used to be a huge food market called zalatoy kluchik. Now growing up Russians coming here since I was a kid and in 36 now I was there last week and I enjoy coming in here. Now yes sometimes the staff is frustrated because they are super busy and I’ve witnessed sometimes people don’t speak up when the servers are asking next or what else to serve. The food is very fresh as the deli I come all the way from queens just to shop there. And this is the only place I go to grab some tasty meet piroshki which I trust only this place no offense to others and the lovely lady hands my piroshki always with a smile and remembers me as a child. You don’t have to be...