Met Beauty Spa — Local services in New York

Purchased 120 minute massage from groupon... upon arrival woman didn't speak one word of English. She kept calling a man that was working at a restaurant taking orders... massage was ok. Not great. So I gave a generous tip for the quality and lack of communication. The massage therapist shows me a paper stating the amount of gratuity that should be given if it were a great massage. She wouldn't let me leave! I've never had an experience like that were the person was demanding more for the tip. I tipped 35% ! I think that is very generous. I won't be going back. I tried leaving a review on groupon twice but I guess they block reviews that aren't 5...

I scheduled a 120-minute massage with a female therapist. The pressure was insufficient for a deep-tissue service, so I stopped after 15 minutes and asked for a refund. I was charged $25 because the session had started. Be aware: even if you discontinue due to quality concerns, they may still charge a fee. I was disappointed with the service quality and the ethics around their...

I purchased a facial for my daughter. She comes home to tell me that the masseuse did not do her whole face because ”it’s too much work and she doesn't want to spend a lot of time on her” and that my daughter had to buy two more facials in order for her to finish the job. This is the first time I’ve ever heard this from a skincare clinic. I would never recommend this...