At first, everything was fine. My wife and I packed everything and moved at least 60+% of all our items down 2 flights of stairs without help. When they showed up they immediately started moving things. Well, they dragged, slid and pushed our boxes down the stairs and out the door.
Then, after tossing dragging and sliding, rather violently at times, into our new place the nonsense happened: not once, not twice, but three times their point person asked us for a bigger tip. And let me make this clear, we tipped the first time, then he asked for more, we gave more and then...you guessed it, he asked for more. At that point, I told him he had some serious hanging fruit and gave him more money.
We booked them for 3 hours (their minimum) and knew it was a proactive type of situation where you do much of the work. That's fine. That's what we wanted.
However, watching them was like watching a bunch of inexperienced teenagers move our stuff. No dollies, no team work, no nothing. Put the big box on the ground, drag, push, and scrap it over to the stairs and then get in front of it so you can let gravity do the work as it clumps and thumps down each step. Real pros here.
While this was happening, I was running up and down loading boxes into the truck myself to keep things moving.
It took 1 hour 25mins to be COMPLETELY done. As in, they walked into our place at 12:15pm December 13th and we were being asked for the third tip at 1:39pm. That is well under the minimum payment for 3 hours.
His reasons for soliciting more and more from us was that his guys don't get paid more than $15 for each move and they rely on tips. He wanted at least $20/person (4 people total). Now, I fully agree with giving gratuities having worked hospitality for 20+ years and living off tips myself, but I busted my butt for those tips. We did at least half the work, helped get it done in almost a third of the time we paid for up front and then you have the audacity to tell us how little you get paid. Sounds like a load of horse manure to me.
Basically, if you hire these guys, be ready for a minimum of $20/person tip in addition to your cost; which is fine if they provided quality service....
Read moreHired this company to move my studio to a new apartment 7 blocks up north. I got what I paid for.
The only bulky items were the queen sized bed (with metal bed frame that has been dismantled by me and packaged) and several Home depot extra large boxes. Everything has been properly packed and ready to go when the mover showed up. I was quoted for minimum 3 hours with 3 men for $360. The move was from a 2 flights walk up to a building with elevator.
I myself moved 90% the personal items to the ground floor to facilitate the move and only leave the bulky things for the movers. Two movers showed up to the apartment and one is manning the truck downstairs, but only ONE guy moved all the heavy things down the stairs, well, moving is not the most accurate description, it is more like, dragging, sliding, pushing..I was surprised that they didn't use any tools moving stuff downstairs, just brute force and let the gravity does most of the job.
Within 1 hour 24 minutes, the move was fully completed. I tipped the guys 18% and to my surprise, the lead guy told me that it is not enough because they only earn 15 dollar per move and they fully rely on tips. He pushed for more money while I was signing for the paper work and asked "can you give me more so each of us can have a decent amount?"
The lack of professionalism and the blatant and shameless way they conducted themselves is unacceptable. You get what...
Read moreWe've used Moving Your Way 3x and love them. Uzbek all stars!
Move 1: West Village to Storage in DUMBO - 2017 Move 2: DUMBO storage to DUMBO APartment - 2017 Move 3: DUMBO Apartment to U-Pack Moving Van out of state :( - 2020 Other - Neighbors moved out of our DUMBO Apartment and said they had a great experience too!
This review is for Move 3, but all were excellent.
Igor response quickly via email. He advised 3 movers for 3 hours at $125/hour is the minimum. Tips are the norm. Fair price for excellent service.
We had most stuff in boxes, but they were super helpful with: a) Disassembling the bed efficiently b) Wrapping items in Movers wrap to protect them c) Disassembling the dining room table and packing safely with extra boxes
Moving Your Way was effective, efficient and very professional.
U-Pack is a unique service. I have a full on review for them and Highly recommend the combination of U-Pack + Moving Your Way for out of state and Moving Your Way for...
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