Iāve been to M Nails Bar multiple times mostly out of convenience and because Aley does decent nail designs. But let me be clear: the customer service is consistently unprofessional, and Iāve finally had enough.
My first visit was in August 2024 for a mommy-son birthday date. Aley did my nails, and Louis did my 11-year-old sonās. Louis rushed through my sonās manicure in under 5 minutes, didnāt have him wash his hands, and laughed with coworkers in Vietnamese when I asked about it. Someone else had to redo my sonās nails properly. That was my first red flag. Still, I gave them more chances.
As a cosmetologist myself, I care about experience and respect, not just the end result. Iāve had pedicures where the tech cut the skin on my ankle bone and laughed about it with Louis, and another time where I had to pull up a whole video just to explain how to treat my ingrowns ā even after I explained it before removing my shoes. It was so bad, another tech had to take over again. On that same visit, Aley was rude, rushed me, and refused to do a design. Even with all that, I tolerated it because of the design work. I tip generously (usually $20 on a $55 service) and I always communicate clearly. That day, no one got a tip and that says a lot coming from me.
The final straw was my wedding nails.
April 3, 2025 ā I was running last minute errands, and they were the only salon nearby open. I asked for anyone available, and they put me with Louis again (despite past issues) because of the design. He messed up repeatedly, ignored my photo references, did the wrong colors, and left the design incomplete. I had to keep correcting him. He finished my nails standing up, turned off his light while I was still drying, and needed another techās help.
At checkout, they tried to charge me $73 which was higher than Iāve ever paid with no explanation other than āa lot of design,ā even though Iāve had the same styles before. I pushed back, and the price dropped to $60 I still tipped the man.
Two days later, my gel polish was peeling off. I called and was told to ask for Lucy or Kenny to fix it ā but once I arrived, they placed me back with Louis again. And hereās the kicker: I ended up doing my own nails at his station while he was on his phone. No help. No urgency. Just
I posted the full video on my Instagram and TikTok: @AbsolutStylezz if you want to see the reality behind the price tag.
This place is all aesthetic with no substance. They overcharge, avoid accountability, rush through services, and treat clients like weāre wrong for expecting better. Iāve even referred people here but with warnings attached because I believe in giving chances. No more.
Their āfree wineā isnāt even offered unless you ask. Itās cheap sangria now, and just like the service ā itās gone downhill.
If youāre satisfied with the bare minimum, you might not mind this place. But if you value your money, time, and respect speak up or go elsewhere. They understand English just fine. Donāt let their silence or...
Ā Ā Ā Read moreOk. So hereās the deal. My nail technician bought a house out of state (so proud of her šš¾) but ever since me and my squad (sister/nieces) have been struggling to find that perfect replacement. In the beginning we would rally the troops and drive out of state to get them nails done you heard. Lol Weād make a day out of it. But since we are all going back in the office work and canāt seem to link our schedules itās not working out.
We each ventured out to see if we got lucky. But unfortunately if itās not one thing itās another. From either they donāt keep the technicians on a regular schedule, the nails donāt last at all to they use subpar supplies, or they arenāt detailed enough in their shaping. ( yes we are very pickyš
I have no problem spending my money if Iām getting what I paid for. Trust meā¦. Anyway, so a fellow colleague who lives in BK and knows my struggles told me about this place. Iām like great another place to waste my moneyš©. Some weeks passed and not w Iām looking crazy, my feet are cutting my sheets and I bite my cuticles when my nails arenāt done (donāt judge me) itās a nervous condition from when a kid. I get the call from my youngest sister that we need to get these nails done asap. Iām like give me 15 minutes to get ready, now in the car and we both have no clue what our destination is lol. I then remembered the referral and said how about hereā¦. Put the address in the gps and we were off.
Now I donāt frequent Brooklyn often. I go to gateway shopping here and there. Iāve seen this shopping center when passing through Bk so we knew the location just not what was in it.
To get to the point they did both of our nails (two different ppl) we both got pedicures done as well and we definitely plan to go back. The establishment was clean the staff was friendly and not judgmental (I was looking crazy nail wise) I didnāt have to give instructions on what I like or wanted fixed it was just done correctly from the start. Especially my pedicure. I only do gel (on both hand and feet) and only do French on my feet. She cut my nails perfectly and used the correct shade on them. She was tipped very well for her efforts, they both were.
Now the last test is to see how long they last. Iām confident they will and will be back to see both Jenny for my feet and Henry for my hands š„°
To give you a price range I paid $146 for a full gel set and a French fell pedicure (spa pedi). Not including tip. Well worth it. šš¾š š¾
Oh yeah apparently they offer bar service (drinks/wine) Iām personally not interested. Just do my nails and Iām good. Lol that for you young folks š
Check them out.
PS we ended up joining LAFitness the same dayš¤£šŖš¾ itās a few doors down
Sorry for...
Ā Ā Ā Read moreOk. To be honest I stopped going there for a while. Pedicures were done to perfection but when it came to the way my nails were done I was over it. I got got a fill in and it was so bad. The nail tech I had was male which is no problem because I've had a nail tech b4 at another salon and he is AMAZING. So I took chance with this one. Boy was I in for a ride. He kept talking to himself talking on his phone talking to others and not paying attention to what he was doing when he came to my nails. Then after he put the filling on my nails he kept on wiping off different parts that shouldn't be wiped off to the point where when I was done part of the nails weren't even covered. I told my daughter who had referred this place I'm never going back . She said you should never go to the Mills you should always go to the females so I told her I would take another chance. I went there about a month ago to get my nails done. My daughter told me for my pedicure I should ask for jenny. Boy was she right. Jenny is amazing. But when it came to doing my nails I had to do a new set and I was so worried because all the females were booked the only people that were left were . But I didn't feel like staying around so I decided to take a chance with a male AGAIN. This time was a way better experience . This time I had anthony. He was fantastic. He did my nails to Perfection and I felt like I was back at my old nail salon. It's at a point where I made an appointment with him 3 weeks later to do my nails for my birthday . And just as he did with the first time he did an amazing job the second time. Will definitely recommend Jennifer pedicures and Anthony when it comes to nails. Also I don't remember who did my daughter's Nails this time but the baby she had such a great time, but she LOVED her Nail Tech. The woman was so sweet when it came to my now 7-year-old. She did her pedicure one week and she did her manicure the following week because she had a cut on her finger and was afraid to get her nails done. The lady remembered her as soon as she saw her she greeted her and even remembered what nail polish she used last week to make sure that her nails matched this week. First time experience. My 5-year-old just had her first mani pedi there. She had a fantastic time she felt like...
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