The worse experience ever! These folks would not return a bracelet 20 min after it was bought - without me even leaving the store. They refused to return the bracelet. They took off the tag that explained the Diamond carat weight, clarity and color which makes me think that information on the tag was bogus (otherwise they would have put it in the box not taken it away, immediately). I only noticed that part after I got home. Also, on the receipt provided there was no color or clarity description - odd. They made this sale but that’s it; I will not be returning ever as only people that have something to hide behave like they did last night - they did not stand by their product which lead me to believe that the product is not as genuine as they claimed. They wouldn’t return it as it’s probably a fake! Extremely...
Read moreMy husband, Joe, and I stumbled upon Nick’s this week during a walk through the diamond district. I live in New England and had been on the hunt for a pink sapphire for a long time — difficult to locate. Nick happened to have one, and I instantly fell in love with the stone. Joe went back while I was at a work meeting and purchased the ring. Nick and his wife were amazing to deal with. We will be back on our next NYC trip, at least to say hello, and maybe even to make another purchase. I highly...
Read moreThe most honest reputable jewelry store I have ever had the pleasure of visiting I am very happy with my purchase I am happy with the expertise of the manager who explained in detail the quality of the stones which was significant in detail and description a must stop if you're near The Jewelry Exchange angels on 47th Street it was a pleasure to do business with honest Jewelers...
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