Nostrand True Value Hardware — Local services in New York

Went here to buy a few doors and the lumber guy came with 4 doors on a lift and another loose one, which he brought down by hand and put down, then went on to signal my younger cousin to pick it up and immediately got on the lift and began driving. About an hour later i recieved a call from my uncle (who frequently buy things from this store) saying he recieved a call from the store accusing me and my cousin of stealing a door. (Yes stealing a whole door, waking into the lumber yard and stealing a door, while the lumber guy was right there).

Just a word of advice to the owner, you're own employees steal from your store, you have a good store and people in the community talk, so word gets around, your employees saved $85 (the price of the door) and wrongly accused 2 people of stealing so they could continue stealing from your store. I don't think I'll be shopping...

A well stocked neighborhood hardware store that has almost everything you could ask for - Whether you're a DIY'er or a contractor. Unfortunately they have terrible customer service. I have lived in this neighborhood for almost 40 years. Since this recent family has taken over the store, they are considerably condescending and flighty with the mouth. I love to support small business but their behavior forces me you enter this store only when it's absolutely necessary. Otherwise I go to Lowe's, which is actually a lot harder to get to, but I know I'll get the customer service and respect I deserve. This isn't charity, we're spending...

This is an excellent store, and somehow always has what I need. Going into a hardware store can be overwhelming for me but the staff here is always very friendly, knowledgeable and ready to help. There is a wide selection for such a tight space, and the prices are usually very fair. I definitely recommend...