Office of the New York City Comptroller — Local services in New York

After reading the reviews, I was pleasantly surprised by the treatment I received. Here’s how you get results; download the proper forms on their website, fill out the appropriate forms, have it notarized, go to Rm 1217 to have someone check the forms if this is your first time. Be patient, they are very short staffed. Proceed to Room 1225 to submit your claim (make sure you have a copy for yourself). They take the documents and date stamp them as proof of submission. I was told the process will take approximately 2-3 weeks for a response. Make sure you’re there before 5:00pm. I’ll post updates as I get them. I also tried calling on the phone 4X and didn’t get an answer, instead, I get a recording to...

I filed a claim for property damage almost 2 months ago as of today. I got an email that my claim was received and was assigned to an agent! I called and emailed the person for an update and have yet to hear anything! They will refund me my money for property damages to my car! People pay too much money to have their cars destroyed because of incompetent officials who do not care to make sure that construction is completed within a timely manner. Next step will involve me going there in person. I don't have...

This department is complete garbage. They don't pick up your call, they don't give you the actual damage price, they take their time to respond, they lie by saying ok my boss is in vacation right now and next time you call, they don't pick up the phone and later on they say I was in vacation. Come on registered liar, you can't play with normal people. We have so many things to do. You get paid for laying but we suffer a lot for that. You...