Amazing Product and Customer Experience I found out about Ouros Jewels on a chat forum for lab created diamonds. I had my daughter check out their site for her wedding band. I was blown away by the quality of the diamonds and craftsmanship of the ring all for an amazing price.
I was thinking about getting a new wedding band after 35 years, as my original one was thin and I don’t really wear my engagement ring anymore. So I searched the Ouros Jewels site after seeing my daughter’s ring and immediately found a unique design that I loved.
I reached out through the contact form and Harnish responded to me right away. We talked about the style, gold type and size of diamonds I wanted. He had three CAD designs made for me with different tcwt diamonds. I chose .50ct stones for the ring. He sent measurements so I could see if it would fit okay on my finger (width and height).
He provided a price that was great. In fact a major online lab diamond retailer had a similar ring for a 5x higher price! My husband liked the design and wanted to buy it for me as a Mother’s Day present.
Harnish kept me informed during every step of the process as this ring was being custom made for me.
The ring arrived today and my husband gave it to me early because we were so excited. It is absolutely perfect in every way. The craftsmanship is nice and the emerald cut diamonds are so clear and bright—top quality stones. I went out for a walk and the diamonds blinded me with the sparkles. I didn’t realize that emerald cut stones could glisten like this.
Five stars all around! Will definitely call the team at Ouros Jewels for all my jewelry...
Read moreI recently purchased a 10K white gold bridal ring set from Ouros Jewels, and I couldn't be more thrilled with the experience. The set includes an engagement ring with a beautiful 0.5 carat lab-created diamond and a wedding band adorned with several smaller lab-created diamonds. Both rings were meticulously engraved, adding a personal touch that made them even more special.
Initially, I was a bit apprehensive about making such a significant purchase online and paying in advance, especially since I am based in Florida and the entire process was handled remotely. However, Ouros Jewels exceeded my expectations in every way.
From the moment I placed the order, the communication was excellent. They kept me updated throughout the entire process, sharing CAD designs of the rings, and sending photos and videos when the rings were ready for shipping. They even provided a video showing the diamond testing, which was a thoughtful touch.
The entire process took just 17 days from order to delivery, and the rings arrived beautifully crafted and exactly as I had hoped. This set was a surprise for my wife for our anniversary, and she is absolutely overjoyed with them.
If you're considering purchasing jewelry online, I highly recommend Ouros Jewels for their outstanding craftsmanship and customer service. They made this special occasion even more memorable, and I will certainly turn to them for any future jewelry needs.
Thanks...
Read moreHello community. I typically never write reviews but this company and team went above and beyond anything I ever expected them to. Yes, I am a real person living in Sherman Oaks, CA. Yes, I am a husband shopping for his wife's anniversary present. No, I did not know what I was doing when it comes to jewelry... but Ouros got me rave review from my wife.
I cannot recommend Ouros enough! I purchased a stunning pair of 3-carat round diamond stud earrings in 18-carat gold, and the entire experience was flawless from start to finish.
The customer service team was incredible—they stayed in contact with me every step of the way. From checkout to design, diamond selection, and shipping, they provided updates, photos, and videos of the process, which made me feel truly involved and reassured about my purchase.
What really stood out was their willingness to go above and beyond. I needed the earrings rushed to arrive before my anniversary (I didn't initially see the turnaround time for custom pieces), and the team made it happen without compromising or complaining. When the earrings arrived, they were even more beautiful than I had imagined—absolutely perfect! The whole process was just over 2 weeks.
Ouros is a rare find: exceptional quality, outstanding service, and a personalized touch that sets them apart. Thank you, Ouros, for making my anniversary so...
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