Pioneer Supermarkets of Harlem — Local services in New York

REVISED POST: Deli is apparently never open, lines are always unnecessarily long, staff only wants to talk to each other. No reason to go here if Whole Foods is open, which it certainly is.

ORIGINAL POST:

Well lit, decent selection, reasonably priced.

My problem with Pioneer began and ended with the deli department. The first time I tried to order some kind of cranberry chicken salad, the kid behind the counter said they were closed. It was only 9 PM, but whatever. As I am walking back I see he is waiting on another gentleman, so I figure there was a mistake and get back in line. Nope nope nope. Once it's my turn, "I told you we were closed." Fine, you don't want the money that keeps your store open and gives you a job, I'll complain to the manager and spend it somewhere else cause I'm a cranky old man.

Maybe two months later, I'm trying it again like a fool. This time it's apparently OK for me to ask for a half pound of cheddar cheese and some meatballs, but mid-conversation it becomes much more important to talk to a fellow employee about their sandwich. Then about their chips. Then about their bottled water. Two minutes later I wander away, wondering why it is so hard to give this place my money.

And the people at the register have an unrelenting air of sadness. Please say something nice to them if...

Terribly painful

I just walked in at 11:45 to get chicken after verifying on pioneers website the closing time is 12:00 midnight. I only needed 1 itel to cook my late chicken dinner, the chicken. At very moment I entered grabbed a basket a loud voice from accross the room belted from her diapram "registers are CLOSSSED SIRR.

I responded " well the company website says their official hours are to close at midnight! Everytime I go here I leave irritated for one thing or another. 2 recent occasions when I left feeling that way only to get home and find an item I paid for wasn't put in the bag. So Despite my wishes I had to go right back.

Its nit like a isolatediincident, place has no presense for solateda customer experience. When I go grace my myself with the employees presense, they are doing me a favor says this attitude. The cashier's primary focus is on the conversation at hand with another cashier. Usually about relationships, or their nails. The voice volume of cashiers conversation would be better served announcing "cleanup on slee 5, or what's on the weekly specials. They wouldnt need the intercom to inform the...

This grocery store is full of spoiled food which is a total rip off. They are clearly overcharging people by not honoring the sale prices they advertise. What I bought was spoiled and way overpriced for what was bad quality food. I never received the sale price they advertised. They seem prejudice against the neighborhood and treat people shopping very badly like they are all shoplifting. l really do not enjoy shopping here and will never shop here again. I once bought a bag of sugar that was stained yellow, looked like maybe a rat got a hold of it. The people stocking the shelves will not move so you can reach what you need, boxes are crowding the isle also dosen't really look like they are working much anyway but they are being paid directly from the register under the tables which is illegal. They are very rude and have attitude problems with shoppers trying to maneuver through the narrow isles to do to their grocery shopping they should restock shelves when the store is closed or before it opens. The cashiers are even more rude. The only plus is one really nice guard who works there who is always nice...