Contaminated: Dirty Water (Krasdale) Pictures and video included The reason for writing this review is not so much about the contaminated water in a gallon but rather the negligence of the manager. When I returned the water, he stated, “that’s not my problem. It is a Krasdale’s product. I will let the company know. You must understand that you are buying a Krasdale’s product. It is bad water” To a degree, he is correct. But, informing the company it is just one step. As a manager, you must choose your words wisely. It is not what you say, but how you say it. And yes, you are 100% responsible for the quality of the products you are selling. Also, you should NEVER make a negative comment about a product of a company you sell their products.
How could it be handled differently? Firstly, in my opinion, you must apologize to the customer for the inopportuneness. Even if you did not “create” the product, you are selling the product. Secondly, I would remove all the Krasdale’s water from the shelves. This is the most important step. At this point, you are responsible for selling water that could be in fact contaminated. Lastly(optional), you follow up with the customer about the resolution of the incident. This is the difference between a mediocre manager and an...
Read moreSo I was in the mood for a Philly Cheesesteak Homemade Style. I have all the ingredients except Cheez Whiz - cuz thats what I love on my sandwich So my regular market Stop & Shop doesn't carry the Whiz. I go back to my car - use a shopping app and find out that C-Town carries it. I didnt want to take the trip only to find out that they didn't have it so I call yhe store. Spanish woman answers and goes to check to see, comes back and tells me they have it. Talk about doing the most. Kudos to this Latina. So I take the trip there, it was also in my neighborhood. But when I get there I can't find it. So I go speak with a cashier who was also helpful, she called a guy over and asked him where it was. He told me the aisle and I headed for my Cheez Whiz. Store also was decent looking, unlike lots of supermarkets I've been to. Will...
Read moreThe store is okay I have to go there because it's the only one in the area. I find everything to be expensive I only go there if I absolutely need something from the store and I don't feel like going all the way down to kingsbridge Road otherwise. You know they don't have everything that I'm looking for it's pretty much a large Bodega that's all it is it's a large Bodega I wouldn't call it's a...
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