Steinway & Sons Factory New York — Local services in New York

The tour was directed by a retired employee who started at the bottom of the company and came up through the ranks and was eventually head engineer, or something impressive like that. His knowledge on all aspects of piano building was evident and he did a very nice job passing along this information to a group of about 15 of us. Much time was spent discussing different wood varieties and their special nuances. Maybe a little too much detail with the wood. We went through different areas of the factory and watched as the laborers worked on their contribution to the piano. Much was said about the unique sound of a Steinway, the desirable sound, the superior sound of a Steinway. But nowhere in the tour did we get to be in a room and listen to an actual Steinway piano. We saw every aspect of it's construction but in the end, I left feeling like the tour missed the mark because of that one thing. A short demonstration about sound or something would have meant 2 more stars from me. We did talk about sound at one point in the tour but it was just in theory. Who wouldn't have wanted to hear someone...

My name is Benjamín Ferrer, and I am a piano technician from South America, specifically Chile. I am writing to you to inquire about the possibility of accessing professional training and obtaining official certification as an authorized technician from Steinway & Sons.

I currently hold a training certificate issued by a teacher affiliated with the Piano Technicians Guild (PTG), and I would like to know if this certification is valid as a basis for applying for formal training or certification from Steinway & Sons.

I would greatly appreciate your guidance regarding the requirements, procedures, and opportunities available for international technicians.

I look forward to hearing from...

For either musicians or music lovers of all kinds, this factory maybe one of the ultimate point of worship on earth. I was (fortunately) invited to visit Steinway with my life time best friend, a Julliard grad concert pianist. We were welcomed, and received with professionalism and pleasantry. Sales staffs were well knowledge on the needs of a professional pianist and took time to educate me, a classical piano music lover. Small factory with amazing people and amount of works put into making a piano. Just amazing to see from a simple piece of wood selection into a full grand concert piano. You'll need half a day as a visitor or perhaps a full day as a buyer to sock yourself into the...