Go there at least once a week ... during day in the morning the ladies who work there are very rude ! They put Spanish music so loud that u say is a club not a laundromat and they speak loud either between them or on the phone !! Also have lunch inside and smells horrible. They only help Spanish people and are very rude with the rest ! Seen them being rude many times with customers !! Not sure if the owner is aware but he needs to take action because I live in neighborhood for many years and do laundry there since they open ! Maybe 4 or 5 years ago ... but definite he needs to train the staff manners and respect all nationalities and stop being racist !! U cannot be nice only with people who speak Spanish !! And need to keep place clean and respect customers and talk nice !! More than few times seen them...
   Read moreThis is possibly the worst customer service experience I have ever had. I dropped off my white duvet insert to be washed. It came back the next day completely stained blue. They neglected to tell me this when I picked it up and still charged me and let me discover the mishap on my own. I brought it back the next day to see if they could fix it. I called the following day to see what happened and it was still stained. The woman at the front desk told me the owner would call me. It took me two weeks of repeated phone calls to get in touch with him. He told me he would try to fix it again. It was has now been four weeks and when I called again because he still has not called me, I told them who I was and they hung up on me. When I called back again they did the same thing. Do not take...
   Read moreI started going here to dry my clothes after first asking the young girl/lady if I could and she said yes with a big smile on her face. Few times later her facial expressions changed to disgust as if I don’t notice. I need to support my community with ease and not feel like I am begging to use someone business or if she is drying my clothes with her own money and not mine. If it was an issue she should have said no. I gave 4 stars because the place is clean and the other staff members are wonderful to me but I really...
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