Yuma African Hair Braiding — Local services in New York

Went to Yuma on 9/21/2019 to redo my extensions. I asked her if she knew how to work with my hair (I’m Dominican and my usual hair stylist was out the country), she said yeah, she’ll fix them. By 9/26/2019 they were all lose, one even came off completely. I called Yuma and explained the situation and asked her to redo the extensions or give me my money back, her reply was “you should have went to your Spanish lady.” So she basically stole $80 from me because she knew they were going to get lose since she didn’t use any rubber bands or threads to secure the braids, which I questioned her on and she guaranteed they wouldn’t get lose. The place is also disgusting, roaches and bugs all over the place. The women cough and sneeze without covering their mouths. If you want to throw away your money Yuma...

Super unprofessional when it comes to scheduling and how they handle situations. Had to reschedule many times because when I came to my appointments (on time) they will tell me they close (because they let too many people come at once) or let walk ins go before me. They also need to learn how to speak to customers, this attitude and making it seem like it’s your fault when they mess up is very unprofessional. I’ve gone here a few times and I will not...

I went here on 1/17/19 to do my Jumbo Box braids I got there half an hour after they open and the Yuma did my hair really nice I loved how she styled it she did exactly what I wanted her to do. The braids are not tight to the point where I can’t sleep it they are tight enough to last a long time I’m glad I went here and the staff were all very nice even though they just go there to gossip. Yes, it is small and they only have 2 booths but...