HairStudio1724 Salon & Spa — Local services in New York

RUN! RUN! And never look back. CON ARTISTS!

I came across this hair salon early one morning. It was the only salon opened that accepted credit cards.

I met with Angela (Angie) - a Jamaican lady. She was super nice. I told her I was there to get my hair Washed & Blown out as well as get my split ends Trimmed.

The price on the wall stated: “wash & blow out - $25” ... Now, I did not see any price for hair trimming and Angie did not bother to tell me the price, but I assumed it couldn’t be no more than $10 since I am only trimming my ends, NOT cutting off my hair.

At the end, when I am ready to pay, Angie took my credit card and charged it. She did not provide a receipt for me to sign. She claimed the machine was out of receipt paper. Out of good faith, I trusted that she would not charge me more than $35 since she displayed such a friendly personality.

My credit cards are linked to my phone. I always get a text message on my phone when my card is charged. However, I did not receive a text message. If I had, I would have said something before leaving the salon.

When I got home, I had this gut feeling to check my credit account and I am so happy that I did. I was charged $65.41 for WASH & BLOW OUT!

At first, I told myself it had to be a mistake. I decided to call Angie. She had given me her phone number before leaving the Salon. I told her that I was overcharged. She told me, it was no mistake. She explained that I was actually supposed to be charged over $100+ but she had given me a discount because of the holiday. She also explained that there is a 3% credit surcharge fee.

Now, I don’t know what other people normally pay for Wash & Blow out. But I’ve never had to pay over $40 with hair straighten and trimming included. My hair is natural, soft, no colors or treatments, etc...

Many people are not aware of this but It is actually illegal in the state of New York to charge consumers with surcharges on credit card transactions. It is the merchant responsibility to pay those fees. This is why many stores tell consumers that they have to spend a certain amount of money in order to use their credit cards such as convenience stores, etc...

I can honestly say that I was CONNED! Angie was persuasive and friendly, and she gave me one price then overcharged me. When confronted regarding the charge, she became rude and hostile over the phone. Looks are deceiving! But I will definitely have my credit card company despute the charge!

I will report this company to the Better Business Bureau of NY as well as all other review sites.

Beware of this hair salon!!! Can’t say you...

Went on Monday 12 of September it was my first time and the were nice to me but didn't ask me after me saying it's my time after my Uncle in law dropped so I can get a wash and set had to sign in wait a little and got my wash felt good but did like the fact older middle age lady pull my hair alot why it felt soft but dry and fizzy to then put spray in my hsir after that, put big braids to then instead of putting rollers after she decided to to blow dryer pull lot of hair then put serum and other product from same brand that I know it was for kinky ,coily hair texture it was for my naturally mixed Indian wavy hair at all after from 5:30 to finish at 8:30 pm being late to Rehersal I was upset and the lady has fill out a slip the gave the price of $57 are kiddingme ? you didn't do a good my looks like I sweat out my hair Tolstoy all I have is $ 20 told owner to then call to the rest Oh no way then to listen to customer who threatened with police and said no dint take a pucture of her lisense if she is not coming with the money, then take her licensehold till she pay the rest she then replied .I'm license with a gun and not afraid to use to it. I cried my is short back it is up to my neck the front up my shoulder it's uneven now and supper dry fizzy start to get back its mixed wavy Indian hair texture Told other Uncle he should give to the present on my Block and let them know my Uncle in law that dropped me called yesterday curse the lady and lady she is sorry and she can get her I'd How dare they don't explain when a person let them know it's their first and what texture is their about price and service this why I don't go toJamaican own salons they thing they are Caucasian with their price ridiculous If my tools didn't break I would have my hair my self if I had time treat as I was those females younger thanyou 29year old self who would not act ghetto and start trouble Next I'll go to Dominicans or Dominicans I go to never again will I go as a walk-in into a a Salon they ripped me off acted as if the work in a middle class area were their is more Caucasian then people of other colors your in Brooklyn Flatbush were the part the Salon is its a hood area That was bad...

STAY AWAY, DO NOT ENTER THIS ESTABLISHMENT! Con artist, will tell you one price but will change the price at the register & pretend they never quoted you a price.

The OWNER is: Dishonest Abusive to her employees Unprofessional Aggressive

The SALON is: Has price traps Lack customers, most people you see the chair are actually employees Misleading service

The salon is always empty, for a REASON. I've been coming to this place once in a blue moon. I've gone there for a quick wash & cornrows, usually priced between $40-45, still a bit much but it's ok.

This last time & finally time, I came to get my hair washed & cornrow. They offered me a hair treatment for $15. At first I was a little hesitant but I said okay because I haven't treated my hair in awhile. The stylist braided my hair into 5 simple braids, because I had my own wig that I would quickly install.

When everything was said & done. My bill was $73.15, yes that's right!! To wash, unbraid & rebraid was $73.15. I stated to them what exactly did you charge me for? They throw all kinds of prices at me, which they made up. They informed me the price list in the front of the store is obsolete & the real price list is listed in the salon bathroom. So if you don't use the bathroom while you're getting service, you're out of luck. They also claim that my natural hair was nappy & tangled, & had to charge me for combing my hair 😳. I couldn't believe what was coming out of the owners mouth. Her employees watched in horror & were too afraid to say anything.

Not only was I offended & insulted by the owner comments about my hair. She continued to lie and dismiss my issues. I stated to her that her employer gave my the pricing. She turned around and yelled at her employee 'why did you give her the wrong price' & told me its my problem and I have to pay. Needless to say it didn't end well. I refused to pay the inflated prices. She decided to lock the door. I had to report her & her business to the police & better business bureau .

After this experience I decided to go to Yelp. To my surprise I wasn't the only one to have the same complaints, several other people had similar reviews on Yelp, Google & online. Please beware of this...