CoCo Boutique — Local services in Newark

I never write reviews but wanted to spare others of my bad experience. I gave one star bc it wouldn't let me write one without it. I went to purchase a dress for my son's wedding, total cost was $190. The owner takes my measurements of my chest,waist and hips and orders a dress for me bc the ones she had did not fit, she proceeded to say that once dress got in she would charge me $40 to shorten hem since I am petite. When dress arrived it was very big on my shoulders and waist. She then said she cannot do alterations ( which was not what she said first time) and will send me to someone that would charge me $90 for alterations. I asked her to pls give me credit for down-payment which I gave her of $70 ,didn't even want money back, I didn't want dress anymore. She refused and...

I purchased a hat thought after I got it home draw strong and put a knot in the hat would not be to big ,but it was. I call owner she say I could exchange for any thing in the store when I arrive to change the hat she say I can only change for another hat but she only told me that when I got to the store So I am stuck with a hat I cannot wear and out of my money But I will not shop there again I will stick with stores like macy that I can return with no problem I love her items but because of that I will never go there again Because she...

I always buy my daughter's dresses from here. I have always been satisfied. I have never haggled prices. Today a dress was 90 dollars, I asked can I pay 80 and the manager behind the counter was so rude. She didn't even have the courtesy to look me in the face she just pretended to be reading a magazine. Unprofessional. They have lost a long...