Family Dollar — Local services in Newaygo

On 7/9/25 around 6pm I stopped by. Upon entering, I looked for the restroom to wash my hands before shopping. I saw "restrooms" and walked towards the door . An employee was working nearby and was harshly told me not to use it,because it's for employee only and to use the other one. I did so and looked and did not see it posted as employee only. I mentioned it should have a sign stating it's for employee only. I've seen several places that do that. Apparently she got offended and said they had no public restrooms. So why not place a notice let shoppers know. I had no idea of there new policy. I've been to FG stores many times and sometimes I ask for a key and sometimes I don't need one. Why she was so rude and after I walked away to shop she followed me and loudly in front of customers accused me of having an attitude. I tried to explain that the only sign I saw was "restroom " and if she didn't want customers to use it,then post it as such. She continued to get loud and approach me,telling me to leave. Apparently she was having a bad day but it is not excuse for an employee to be unprofessional and rude. She was having a bad attitude! So I left and am considering appropriate action. Other customers were present and it was way out of line. I had a beautiful day and was totally enjoying my day til...

Went in for a few household items and shelves were not stocked or recovered. They had an open pack of egg noodles all over their products shelf, “managers” were eating behind the counter while checking out customers and making jokes about how they “had to take their break there.” Highly unprofessional and not very clean. Overall wasn’t satisfied by the customer service by any means. Needs serious improvement considering I also work in customer service industry and would have been fired on the spot for not doing my job and especially for eating while tending...

Great place to grab what you need. Just had a store makeover and their selection sky rocketed. Love the people that work there. Always nice. Suzie is my favorite employee. She's funny and always patient with me having to run back to my truck to grab more money cuz I always spend more than my budget. Highly recommend especially over dollar general where you're being accused of stealing all the time or being followed by...