Family Farm & Home — Local services in Newaygo

Me and my Mother walked in the store with tree price tag and asked the employee if they accepted food cards,EBT and he straight up said no we don't a so I then went on the government website and it says that newaygo Mi , FFH is indeed a participant of the EBT and he didn't think to check with a supervisor or a manager for confirmation, it was a food based product and the product was an apple tree witch was included in the EBT program anything and any plant that bears fruit or food, I am tired of seeing lacking employees who know absolutely nothing about there work place and what they are participating in it clearly states even on Google with a simple search that the newaygo FFH is in fact participating, please teach your employees better or have a sign that they can look off of for reference to what you guys participate with because the false advertisement...

Had the worst experience of my life at the Newaygo store. Asked if they had any other tank sprayers the worker said no this was all they had,only to find a lot more in another spot on my own. Went to the checkout and they wouldn't give me the sale price and didn't know how to let me sign up for a charge card. Other items were mis priced, called the manager she got extremely rude when I told her about my problems, and didn't care that she just lost a customer. I left over $300 of items at the register and walked out of the store. I will not go back and will tell everyone I know not to...

I showed up there about 45 minutes before the store opened the morning after the ice storm. We had no power and I was there for a generator which was showing "in-stock" online. The store clerk showed up and I asked her if she could possibly verify "in-stock" so I didn't waste 45 minutes waiting for nothing. She said, absolutely. Less than a minute later she was waving me in. "Come pick out the one you want." She opened early for me and I was very appreciative! I will shop there again just because her! Oh...the Westinghouse generator is...