Of the many small businesses I have visited over the course of a lifetime, this is one place that truly stands out as exceptional. The quality of the products they carry, the very competitive pricing and the layout of the displays are all great. But what makes this absolutely a unique place is how Steve and AnnMarie run the business. Customer service and care for your project is a priority for them and they treat each customer, new or repeat, with the same level of personal attention. They take their time with you and make sure that you are fully informed and understand the choices at hand. They truly care about how they earn your business, and that is something one will never find in a big box store. I will never go any place else for my lighting needs again, and for those reading this review, invest a few minutes of your time and visit the showroom. Most likely you will feel the same as what I have...
Read moreMy wife and I have been customers since before the pandemic, choosing Newburyport lighting for our kitchen and subsequent bathroom renovations. I was pleased that Stephen was able to make a house call in Manchester, NH to assess our needs in the kitchen lighting design. He has been very responsive to our concerns with any post-installation issues, such as a recent tech lighting transformer failure in a pendant light (2 years old). After helping me troubleshoot the issue he mailed me a replacement promptly. All in all, we have been very pleased to support a family owned business here in...
Read moreThe staff at the store were super helpful in guiding us through the process of picking out lights for both our bathroom redesigns. They were friendly, accommodating and knowledgeable about their products and were able to find some alternative orders that were more within our price range. I would highly recommend them for all your lighting needs as I know we will be returning...
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