Rad Rags & Discount Bridal & Formals — Local services in Newport City

I wasn’t going to leave a review but after the negativity that my dad received from the owner after leaving an honest review, i feel it’s time to share my side of the story as well.

I am visiting the area on vacation and my favorite hobby is thrifting. I personally started searching for thrift stores near me and rad rags came up as the closest thrift store on Apple Maps, google and yelp. I begged my dad and brother to come with me on the 40 minute drive there.

Not even 3 minutes into the store my dad tried on a shirt and from the middle of the room, the worker yelled out “do not hang the shirt back up if you don’t want it, bring the shirt to me to hang up.” in a manner that felt that we were incapable of hanging a shirt up. We had to walk away from our shopping to hand back a shirt instead of literally putting it on a hanger and placing it on the rack we just took it off of and standing in front of.

My 76 year old father left an honest review of his experience of being told he was unable to hang a shirt on a rack and walk it over to the counter.

I have no issues with in store policies as I am also a business owner. However, being told I’m unable to hang a shirt on a rack that is in front of me and then passively aggressively blaming the potential customer as the issue on his honest review is absolutely wild to me. I personally find that very demeaning. I don’t believe I’ve ever been into a store that prevented me from placing a shirt back on the rack in front of me.

Please fix how you’re advertised if you don’t want to be classified as a thrift. Google, yelp and Apple Maps all lead us to your store that is classified a thrift store..which is very confusing. Not my 76 year old father which you’re labeling...

Ok, 3rd family member here chiming in on my experience at this “Thrift” store after the owner was beyond rude to my 76 year old dad and 34 year old sister in response to their reviews…Google, Maps, pretty much everywhere on the internet labels this place as a “Thrift” store. Who knows, maybe that automatically happens when the name of the store has the word “RAGS” in it…I mean the word “Rags” doesn’t really scream “High end Upscale Boutique” now does it?….Throw in the 80s term “RAD” combined with a huge sign on the front window that says “2 dollar thrifts” and everyone in their right mind(except the owner😂) would assume you’re walking into a cool little thrift store, well you wouldn’t be more wrong…When you get in there you’ll quickly see that the “thrift” section is a side, mini-closet that can barely fit 2 people with a few pairs of old, beat up shoes and 2 small shirt racks……The rest of the store is beyond overpriced and if you try on anything like my dad did, before you can even place the item back on the rack you’ll be barked at by whoever’s behind the counter to walk that item up to them so they can button it up properly and hang it back on the rack…And if that wasn’t bad enough, write a review stating as such like my dad and sister did and you’ll promptly get a response from the owner labelling you as “confused” and “negative.” This whole place is false advertising, from it being labeled as a thrift store in google searches to seeing a huge $2 thrift sign on the front window to lure you in to the word “RAGS” in the store’s name……I mean let’s get real Miss Snobby Owner, is any of this getting through to you or am I...

On Tuesday , August 13, 2024, I visited Rad Rags for the first time with 2 of my grown children ages 44 a 34. We were visiting Newport and we were intrigued by the name of the store. We are far from new to “THRIFT” stores. We have been customers to many in Maine, NH, Vermont and Mass. My first impression was the negative vibe I got by the number of clothing racks in the limited space! Don’t get me wrong, there was a massive display of clothing, but at first glance of the prices I knew there was ZERO thrift! Used men’s shirts for $17, $19 and $24-$25 and used shoes and sneaker prices at $94 and above are bit ridiculous! I did see a Hawiian shirt that I liked, so I proceeded to try it on over my shirt. At this time, the older woman employee spoke to me in a tone of an angry mother to her toddler son that was touching a piece of expensive crystal in an upscale china and crystal shoppe! At this time I apologized. She then said in a loud voice, “if you would like to try something on, please bring it to the dressing room so that if you don’t buy it, I (she) would then hang it up “properly: and rebuttoned”.Nevertheless, we decided that this so-called thrift store was not for us...