Revolve Consignment Boutiques — Local services in Newton

I lost Versace vintage dress in perfect condition, two Marine serre Tops, and a winter jacket from Free People at this store. Before I left the place, I ask the staff to double check on my email and they have confirmed on it, but I didn’t hear back for a month at all. They have just stolen them from me without any explanation or notice (even though I gave them my numbers, at the very beginning). When I left the store, I kindly asked them if they would be calling me when the day comes and they said no. So what’s the point of asking for your client’s number? When I finally realized that my clothes were stolen from them, it was already too late. I called them and a very mean lady answered my phone and she seemed pissed when I asked her to confirm on my email ( which turns out the system didn’t file my email correctly, that’s the reason why I didn’t get any notifications at all). She agreed (angrily) to help me check where’s my bag, but obviously she lied again. I didn’t hear any updates since then. I will...

They are the worst people I’ve ever met , one of my parents had to complain and that one of the workers that were their being so lazy and dumb saying “ do you treat your son like this” and if this happened to my friends or other family they would all have the same feelings like those people that work there like thieves that steal your stuff without permission and consent . Also, they should be sued and out of business because they are all dishonest and lying about everything. Poor communication here as well, DONOT GO HERE AND DONOT...

The owner of this consignment store has a very off-putting energy. Doesn’t really acknowledge people coming into the store and ignores a every sort of connection. Not sure if she is in general insecure or just avoidant, but won‘t go there again....