Urban Ink Pros — Local services in Niles Township

I really thought I would like this place because the initial phone call I had, the lady was nice and happy to assist. I was told the turnaround should be about 1-2 days from time of payment. I paid on the 7th and still hadn’t heard from them by the 13th. Was told on the 13th it should be done and they’d check first thing in the morning. The 14th came and I heard nothing, so I had to call and they said the system didn’t recognize I made the payment, so they would start it and it should be done the 15th. Don’t hear anything the 15th, call again and they said the hoodie was never ordered, but that it had just got there so they’d work on it and it’d be done the 16th. Didn’t hear anything until the morning of the 17th when I got an email saying it was ready for pick up. I drive 50 minutes to go pick it up and the gps doesn’t take me to the correct building. I tried to call but either my number was blocked or they turned the phone off because it gave me a recording basically saying I can’t access the number. So I had to get out and ask another store where they were located. I go in to pick up the hoodie, and instantly noticed there’s a grease stain on one part, mentioned it and all the guy says is “we used the same thread for everything!” So I said okay and left because I didn’t want to argue. Get in my car and the hoodie smells like smoke or something so bad that my car smelled like it. It’s hard to see the stain on camera but in person you can tell it’s discolored like it’s dirty where the P is. Not worth the hassle, I would find another...

I recently had some custom shirts printed by Urban Ink Pros and I was so happy with the result! The quality of the prints is outstanding, and the colors are vibrant and true to the design. The team was incredibly helpful and responsive throughout the process, ensuring that every detail was perfect. The turnaround time was quick, and the shirts arrived exactly when promised. I highly recommend Urban Ink Pros for anyone in need of high-quality, custom printed shirts. Great service and...

I reached out to Urban Ink Pros last minute for a rush order, and they came through! The shirt was for my son's baseball games and it was a big hit my family loved it so much they asked for their own. I contacted them again for additional shirts, and once again, they delivered quickly and professionally. Great communication, reliable service, and quality work. Highly recommend this...