I arrived here to get a gift for someone. It is a very cute little shop. I asked if there was a gift bag for the items and they said they didn't have one. The lady seemed a little frazzled because she knew I was on my way to a birthday party. She asked me what to do with the receipt I said shouldn't I have to sign it? She said no you don't have to and she said she put everything back in the bag. She did not hand me my debit card and I never saw her put it on the counter. The next day I called up and asked if my card was still there. The lady said it was and I never took it off the counter. I said normally they would hand it to you with the receipt and she said she put it all in the bag. She said no she saw the whole thing and "you left it on the counter". I asked if they would mail it to me and she said no. It could get stolen. I said I would rather have it back through the mail. The lady continued to argue with me and told me I left it my fault. They said they tried to Chace me down to give it but I was already gone. So it's my fault. Let me tell you I am a very slow walker and don't get around the best. After my conversation with the lady on the phone I feel robbed. It doesn't matter that I canceled it, or even if the card was on counter. There should have been an apology. Even if they have a policy that they can't mail it at least have the human decency to be respectful to your customers. The card was not handed to me and I thought she put it in the bag because she said it is all in the bag. Thinking they had some covid thing where they were trying to limit close interactions. I think whoever these to women are they need to train themselves how to...
Read moreThere is an odd smell in here but the shop is kept clean. They have a cute selection of pajamas for the whole family and other various goodies. Stuff for all ages. They also have a section of various foods. I wish the store had more of a flow to it but it is nice inside and kept clean. Great place to stop by...
Read moreThey have a nice gift section. They gave $5.00 dollars off 25.00 spent with the Brainerd Choir Book. The staff and owner has been very helpful 2 different times that I have been there for gift's. He even opened after closing to check to see if he had an...
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