Elanās outfits are outdated and significantly overpriced. The service is decent until you ask about pricingāat which point the attitude shifts. The aunties here have no hesitation in raising their voices, talking down to customers, and acting condescending. At the end of the day, this is a boutique selling womenās clothingāit shouldnāt be that serious.
During our visit last week, my wife picked out two outfits she was ready to purchase. Neither had a price listed, despite both being in the store since 2023. Instead of referring to a fixed pricing system, aunty had to make a phone call and send pictures to determine the cost on the spot. This left us at the mercy of whatever number was quoted in that moment. The final prices came back at least 30% higher than similar outfits that were already labeledādespite those already being priced at double what most other markets (Jersey, Houston, NY, Chicago, etc.) typically charge.
We were aware that the Atlanta market tends to be more expensive with a smaller, less current selection. However, we didnāt expect to be subject to such arbitrary and inflated pricing. While I respect the hustle, itās clear that profit margins here are aggressively high. We made a reasonable offer based on their tagged outfits, which was declined, so we simply walked away.
Ultimately, we bought several outfits in Houston for roughly half the price and even found a few online for a third of what Elan was charging.
If you have no other options and must shop here, take this advice: ask for the price before showing any interest or trying anything on. If you wait until checkout, you may find yourself dealing with last-minute price gouging. Be preparedāthis boutique operates with a cutthroat, deceptive approach, so shop...
Ā Ā Ā Read moreI had an extremely disappointing experience at Elan that left me feeling disrespected and judged. I walked in genuinely interested in trying on an outfit I saw displayed, knowing it was my size. When I asked politely to try it on, I was immediately shut down without any valid explanation, other than āyou canāt try things on without an event.ā Since when do customers need to justify wanting to try on clothing?
What made it worse was the attitudeāI was met with judgment, assumptions, and sarcasm. I even pointed out that one of the employees had previously helped me try on a mannequin outfit without issue (which I didnāt end up buying), and now suddenly Iām not allowed? The double standard and disrespect were incredibly clear.
I came back with my mom, who knows the staff and the owner, and even she was shocked by how dismissive and unprofessional they were. They claimed I wanted to try something on ājust for fun,ā assuming I was like āother girls who come in and make TikToks.ā Thatās not only wrong, itās insulting.
I donāt recommend shopping here. A boutique that treats potential customers with that level of disrespect, judgment, and inconsistency in service does not deserve...
Ā Ā Ā Read moreUnfortunately, was the most traumatizing shopping experience. It was the first time Iād ever been body shamed in a clothing store. I was looking for a bridal lehenga and from the moment I walked into the store, I felt unwelcome. They did not want me to try anything on, saying nothing would fit me. For reference, Iām a size 10 and if youāve ever worn a lehenga, you know it can fit a wide array of sizes. Despite the resistance, my sister-in-law spoke fluently to the store associate in Hindi and insisted that they let me try on a lehenga. When I took it off, the store associate walked away and my sister helped me try on another one. When the associate came back, I was about to walk out of the fitting room and she told me I needed to go back in and take it off. Then she proceeded to aggressively and roughly pull the choli off of me and said her manager told her I couldnāt try it on. At that point, I left the store...
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