I don't think this is a bad business per se, but I had a bad experience at this business. Before I get into that I'd like to say that there is a possibility that I'm misinterpreting a difference in culture. Maybe in Vietnamese culture it's customary to follow the customer from aisle to aisle and ask "What are you looking for" every 3 minutes even after you've explained that you're just browsing for a gift. I don't want to automatically assume that this was the result of any type of profiling or discriminatory practices but it certainly felt like it. I was made so uncomfortable that I left without purchasing something I thought would have made a great gift for my brother. Instead of accusing this business I'd like to just offer some advice. Don't overwhelm potential customers with your presence. It doesn't invite patronage to feel constantly surveillance. There was also an odd encounter where I was met with aggression for not being interested in a particular item, but again that may have been cultural miscommunication. I hope that my experience here was unique in that every other customer who visits feels welcomed because there really are some neat things in this store, but being engaged as if I was expected to steal automatically has certainly insured I will not be visiting this shop not recommending...
Read moreAbsolutely do NOT come here. I went to this shop yesterday to get a quote for rental decorations for my upcoming wedding. Instead of giving me time to think, the owner pressured me HARD to pay and lock in the date immediately. I told her clearly that I needed to talk it over with my fiancé—we make decisions together—but she kept pushing, saying others were waiting to book the same date and I might lose it. I felt cornered.
After I paid, she suddenly hits me with a ridiculous $4,000 security deposit on a $400 rental. Yes, 1,000% of the rental price, just to pick up and return it undamaged. That should have been a red flag. I went home, thought about it, and realized the quality wasn’t even that great—and I found something way better elsewhere for a lower price.
So I went back to cancel. She told me to bring the receipt, which I had forgotten, but said “no problem, come back tomorrow.” I come back the next day and now she’s demanding a 25% cancellation fee—$100—just because she “spent time talking to me.” Are you kidding me?
She wasn’t helping me—she was manipulating me into a sale. This place has awful customer service, outrageous pricing, and zero integrity. Don’t waste your time or money here. Tell your friends and family to stay away. This business only looks...
Read moreMy husband and I visited this store looking for an áo dài for some of our wedding events. The woman running the store was seated and didn’t greet or acknowledge us, which was fine. However, when we approached her for help, she gave me a look of disgust and literally shooed us out of the store. I am not Vietnamese, but my husband is, and I was deeply hurt by the way she treated me. Her tone and dismissive hand gesture were filled with such hostility that I left the store in tears. Thankfully, my mother-in-law was able to bring me a custom áo dài from Vietnam in time for the events. I would never recommend this store to anyone because of that woman’s incredibly rude and...
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