BoxDrop Mattress and Furniture Norfolk, VA — Local services in Norfolk

Absolutely Thrilled with my New Sectional – and the Service from Edward!

I recently purchased a sectional from Boxdrop Furniture store, and I couldn't be happier with both the product and the experience. From the moment I walked in, Edward made me feel welcome, informed, and completely at ease. He wasn’t pushy or rushed—just genuinely helpful, knowledgeable, and patient as I explored my options.

The sectional itself is everything I hoped for—comfortable, stylish, and clearly well made. It will fit perfectly in our space and will instantly become the favorite hangout spot in our home. The quality exceeded my expectations, and I know I will receive so many compliments from guests.

What really stood out, though, was Edward’s customer service. He took the time to understand what I was looking for and made thoughtful recommendations without ever being overbearing. He offered to stay open past business hours to ensure I received my furniture, which really showed he cares about his customers.

If you’re looking for a new piece for your home and want to work with someone who truly knows their stuff and cares about getting it right, ask for Edward. I'm...

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience at this new furniture store! From start to finish, the customer service was top-notch. The staff went above and beyond—literally staying open late just so I could come in and purchase my new couch. That kind of dedication is rare these days!

The prices were unbeatable, and the communication throughout the process was excellent. Every question I had was answered promptly and thoroughly. It’s clear they genuinely care about their customers and making sure you walk away happy.

If you’re in the market for new furniture, do yourself a favor and check this place out. You won’t be disappointed! I’ll definitely be...

Edward at BoxDrop Norfolk was such a refreshing and stellar person to work with when purchasing our new couch. We saw the BoxDrop advertised on Facebook and since we were looking for a new couch we decided to go see what there was. Upon walking in you can see that Edward offers the up to date and popular styles. The comfort of the pieces was great too! His prices can’t be beat as well. Go visit his location because if you are looking for quality, style, and working within a budget BoxDrop Norfolk is where you...