WSA Phones & More- Norman — Local services in Norman

Excellent customer service here!!! In all the years I have ever owned a cell phone (over 25 years), I have never had one completely stop working, until about 3 weeks ago. I did some Google review research on various cell phone repair shops and decided to drive 20 minutes to this particular store (totally based on their very good reviews). I am so glad that I didn't go anywhere else! The owners are so nice and they spent a good amount of time taking my phone apart and troubleshooting to see if they could fix it. They even ordered a part Next Day Air for it, which we knew was a last resort try at getting it to come back on. Unfortunately, it turned out that the phone would not come back on. When I returned to the store to pick up the dead phone and asked what I owed them, they said NO CHARGE. They spent well over an hour working on my phone plus they had ordered a part for it! I wanted to make a point to give them a shout out, because you just don't get customer service like this at very many places anymore! Thank you WSA for doing your...

Reallly nice people and likes to help but didn’t fix my phone properly my phone is worse than when I brought it in with just a cracked back now I have speaker and screen image damage. Need a whole new phone now or need to get it looked at from another place.

Comment edit to reply: my speaker did not test Good after repair when I got home to find out it was very static no more than 30 minutes after pickup! I have no reason to lie! Issues were tested and were helped to rule out problems but things just got worse with my phone when they attempted to resolve the problem it caused further problems (not to mention I needed a new screen because the person who fixed my phone damaged it when trying to clean my speaker). so I will not be returning because I fear that my phone will get worse. I picked up my phone close to when they closed so was not able to go back that day but went back the next day for the first problem. I can’t even see faces on FaceTime anymore. -military and...

I want to preface this by saying I have been to all their stores, I have bought iPads and iPhone from them for decent prices. This was my first time going to the Norman location and honestly we will probably drive to the mwc or north okc location going forward. Phone we bought is great, that being said the amount and product shown online is not what is actually in store for this location-even if it shows in stock. Drove from bridge creek to Norman to buy a 79$ iPhone SE and the guy in the store said they hadn’t had that at that location since November but I clearly showed him his website still showing it active. He didn’t seem to care they are advertising one thing online and it’s something else in the store. Ended up spending more than what I planned and got the phone I wasn’t looking for. Will definitely reconsider going to the Norman location. FYI even now it’s shows the one we went there for in stock so I’m not sure he even cares...