Marc's Stores — Local services in North Canton

Done with Marc's (and not just the N. Canton location). A few weeks ago, I went to an outdoor concert, and I saw a cool collapsible chair at Marc's. It had a little table fold-out table with a couple cupholders, and was more comfortable than the regular canvas chairs. It was $30, and it was the only item I purchased there that day. I used chair the that night, and I enjoyed it. I used it 2 more times just sitting around in my backyard, and that 3rd time the back canvas piece just ripped right off the frame, which ruined the chair. I'm not that big of a guy, and I wasn't doing anything other than just sitting there, so it was CLEARLY defective. I took it back to Marc's, without a paper receipt BUT with the credit card statement line item. I like the chair, so I just wanted to swap it out, wasn't looking to return it for a refund or credit. I have done similar things before at all kinds of stores with no problem at all. The person behind the counter said "Nope, Heather (whoever Heather is) doesn't allow returns or exchanges without a paper receipt". Okay. Who keeps paper receipts in 2022? So I left the chair on the counter and left. I wasn't mean, I just shook my head and walked out. So, Heather, I will never shop at yours, or any other Marc's ever again. Why would I? There's Aldi and Meijer coming, Acme is practically next door, and Giant Eagle is like 8 minutes away. I'm also telling my entire family never to shop at Marc's ever again. You literally jumped over dollars to get to dimes, only this will cost Marc's thousands of dollars, because my whole family shops there (not anymore). And for what? $31.94. I don't normally go "Karen mode", but I was so shocked by this policy that I felt compelled to speak out to possibly save others from making the same...

Two days ago,(09/28/18) I had been browsing the cheeses and had noticed that the Sartori grated parmesan (4 bags in all) had expired 09/02/18. I left them showing the date in hopes that once someone did recovery, they would be pulled and discarded. Well, I went back yesterday (09/29/18)to get a few small items. I checked to see if they were still there and...much to my disappointment, there they sat. Not only that, but unfortunately someone had purchased one. showed them to an employee at the meat counter. She told me that they "didn't handle that. There are guys that check it at the END OF EACH NIGHT." So... really? End of each night? Why and how are they still there? Also, their bathrooms are embarrassingly filthy. ALWAYS CHECK THE EXPIRY, PEOPLE....

I went to the customer service counter to make a purchase that required an ID I was with my wife (we are legal guardians of each other under state and federal law) I presented my id and my wife did not have hers. Instead of saying I'm sorry I need both of your ids. She simply turned her back and said okay and walked away with no explanation. I asked what was going on and she said she wouldn't sell anything to me. I love Marc's but I think I will take my business to acme for now on since they will have the courtesy of communication. I would like an apology from...