Office Depot — Local services in North Little Rock

I would leave 0 stars if I could. My 21 page print order was incorrect. I should have known I would have issues because all of the employees were sitting behind the counter on their phones when I picked up the order.

When I called the store to have it fixed, I was placed on hold right away. After waiting for 10 minutes, I hung up and called again. On the second call, the employee said minimal words, just heard background noise. After a long wait, she said she saw nothing wrong with my order. I informed her that none of the customizations were done (half were to be doublesided, the other half on cardstock). She placed me on hold while I was in the middle of reading off what was missed. A guy came on the phone and said my replacement would be completed after 1pm. I thanked him and asked him to tell employees not to place a customer on hold when they were speaking. He promptly hung up on me!

I sent my husband to get the reprint on his way home from work. After waiting 10 minutes, the employee finally stopped what he was doing to give him the order. The order was still wrong. Half of the pages are missing and words are cut off. I called West Little Rock, who were able to issue me a refund so I could reorder through them. I will not be returning to...

It was 8:50pm 7-11-19 ten minutes from closing when I walked in. Did I hear oh we are about to close? No I said I needed some copies, and they pointed me in right direction. With a smile on their face. Now I'm trying to get different sizes and angles of one picture. There is $600 riding on me getting these copies. They are for a tattoo artist. Ok so after alot of cropping , printing and asking for the nice employee to use their back . To check sizing. Never once did they rush my decision or rush what they was doing. The manager was great and understanding as well. I am PURE ROMANCE consultant, Pure Romance by Sissy Jackson. And I live in stores like Office Depot. Great store great service and great workers. Very qualified and professional. I will never go to a another store except this Office Depot!!! I was so impressed I maded them write their names down for me. I want to give a BIG SHOUT OUT TO JASON DAVIS, BRANDY HART, SHIREA LEWIS and BRYAN GREEN mrg. And tomorrow I will be calling corporate to tell them these employees need a raise they are great contribution to...

Horrible service. I bought a desk online & was sent a message that manager would call me because the desk was out of stock. I never received a call from them; I had to call this location myself. Spoke to an associate in Furniture who forward me to a manager. The manager lied & stated that he had cancelled the order & issued a refund. The Benton location had the desk, so we went there. The associate in Benton let us know that we would have to call the Customer Care phone number in order to cancel or be issued a refund. I called the NLR location to confirm & was finally told the truth. Customer Care is a joke as well; it can take up to 3 days to cancel an out of stock desk & 7-10 days to issue a refund. I will stick with Staples or a local office furniture supply store for now on....