I had the pleasure of working with Lisa during my recent mattress purchase, and I couldn't be more delighted with the experience. From the moment I walked into the store, Lisa's warm and welcoming demeanor immediately put me at ease.
Lisa's extensive knowledge of mattresses and her willingness to answer all of my questions made the selection process a breeze. She took the time to understand my specific needs and preferences, guiding me to the perfect mattress that exceeded my expectations.
The customer service provided by Lisa was exceptional, and it's evident that she genuinely cares about her customers' comfort and satisfaction. She made the entire process stress-free and enjoyable.
As for the mattress itself, I am sleeping better than ever. It's incredibly comfortable, and I wake up feeling refreshed and well-rested. The quality and durability of the product are outstanding, and I can tell it will provide me with years of restful nights.
Overall, my experience with Lisa and the mattress purchase has been nothing short of fantastic. I highly recommend visiting this store and working with Lisa for all your mattress needs. Thank you, Lisa, for your outstanding service...
Ā Ā Ā Read moreLucas Shaw was well versed on both TEMPUR-PEDIC and Purple mattresses. He never left us to go ask questions to another salesperson. Lucas did show us the company text stating the prices will increase on July 10. He is truthful.
We visited a competitor before going to Denver Mattress. While both places said the prices for TEMPUR-PEDIC products are the same everywhere, the competitor salesman said the sale ended, yesterday. Lucas said the sales ends, today. The competitor employed pressure. The competitor reminds me of a car salesman's technique or ploy to seal a deal by saying, "Maybe I can get the manager over here, and see if we can get you a better price". I do not like any amount of pressure.
Lucas was articulate in his speech. Whether he realized I wear hearing aids or he knows older people do have a hearing loss, I never had to ask Lucas to speak up much less ask him to repeat himself multiple times.
Our experience with a well dressed Denver Mattress salesman was very pleasant. Kudos to Mr. Lucas Shaw.
By the way, Denver Mattress company's practice of providing disposable pillow covers was nice. The competitor did...
Ā Ā Ā Read moreI want to shoutout Lucas Shaw, manager of the North Little Rock Denverās Mattress. I visited this store on a quiet Saturday and Mr. Shaw was eager to assist me and answer my many questions about their different types of mattresses and brands. Being someone who doesnāt really shop for mattresses and not being knowledgeable on modern mattresses, I was afraid of being pestered to buy a mattress during my visit even though I specifically mentioned I was just looking and did not plan to buy anything during my visit. Not once did Mr. Shaw attempted to sell me a mattress and he seemed genuinely interested in helping me find a mattress for my specific sleeping habits! Mr. Shaw is a very friendly and knowledgeable manager and I trust if Mr. Shaw is like this then the rest of his staff is like this too. Way to go above and beyond for customer service! When Iām ready to buy a mattress Denver Mattress in North Little Rock will be my go to place for purchasing this important...
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