The North Face Myrtle Beach Outlet — Local services in North Myrtle Beach

Please train all associates in customer service. I went in for a simple exchange, got nothing but attitude from the male associate (didn't get his name, no name tag). The other female associate walked passed us twice with no communication or greeting. I guess she was too busy trying on jackets for herself since the security censors were still attached to the item she was wearing .Male associate walks to back room to "check inventory" 30seconds later comes out with a "No" answer and a blank stare. A great employee with customer service skills would have searched the sales floor (which he didn't even look) , figured out a solution to the problem , and be apologetic to the customer. Your employees that I interacted with today lack several customer and people skills, for such a highly respected brand like North Face I would...

Racially profile at this store please do not go they will follow you around the store as if you’re stealing and watch you from the corners of each area. I couldn’t enjoy my shopping experience because your staffers are too busy watching me. Horrible experience, the clerk at the register didn’t tell us about the new rewards program Northface started. As a loyal shopper I will never come back again. The ONLY Africa American lady on the sales floor gave exceptional customer service but she just talk too much. She told us about the other perks Northface had to offer and to take part of it because of her my fiancé and I spent $200 but never again! The blonde/brunette lady on the sales floor needs to go back through training and to learn the integrity, morals and values of...

My daughter found a winter jacket she really liked but needed it in size Medium. I called the store spoke with Paul and he told me that a medium would be coming in on Thursday but that the deal I saw it for (60%) might not be the same. I offered to come in and buy it at 60% off that day and exchange it on Thursday. He called me back and told me that they would give me the 60% on Thursday when I came back. I went back today and although Paul was not in the store. Brendan knew exactly what Paul had promised me ! I was very impressed they offered excellent customer service and we will definitely will shop here...