Kate Spade Outlet — Local services in North Myrtle Beach

I recently called the Kate Spade Outlet at Myrtle Beach to ask about the availability of a purse. I had the pleasure of speaking with Rich, and I can't say enough about how helpful and patient he was. Although the purse wasn’t in stock at that location, Rich went the extra mile—checking availability at other nearby stores, gathering phone numbers, and walking me through the options. His customer service truly went above and beyond. In no time, we were able to order the bag from another location, all thanks to his thoughtful attention to detail and dedication to helping me. I was so impressed with Rich’s approach—friendly, professional, and genuine. Thank you so much for your patience and outstanding service, Rich! You made what could have been a frustrating experience...

Very disappointed with my last experience in their Myrtle Beach Hwy 22 store. Please keep in mind that I have made many purchases in this store and have never made a return until now. The manager was rude and condescending. I purchased a backpack handbag, used it once did not like it since it is very cumbersome to clasp and unclasp. I was NEVER informed that returns are not accepted. Had I known this, I most likely would not have taken tags off or used it. Sooo buyer beware!! Morr than anything I am disappointed in her attitude and demeanor. I am not one of those who think they are self entitled or expect much. Just a little class and respect go a long...

Nice store always have good sales! Was in there today waiting in line for 10 mins at the line starts here another lady walks up and associate says I can help u here

Thought she was talking to me since I had BEEN standing there waiting patiently. No she helps the one that just walked up on other end. When I said line starts here she said we will get u in a min. Really after I had been standing there!! I put the bag back and walked out another associate tried to help once he noticed but I said no...