Hometown Thrift — Local services in North Township

Disappointed, especially after reading glowing reviews. We called 7 June 2016 for a pick-up of a full bedroom suite of furniture. {Queen bed, frame, & headboard. 5 drawer chest of drawers, a 9 drawer bureau, 2 - 2 drawer bed side tables, with or with mattress and box springs]. We were told they could be Friday or Saturday, 10 or 11 June. Initially I said Sat would be best as we had to empty all of the drawers, dissemble the bed from frame and headboard, and move to front of house.

On Friday, between opening and 11:00 .m. I called back, speaking with different person stating that I had completed the project and that the furniture was read for pick-up today, if they could. He stated that they were booked for the day and that Saturday was still a good and that they would be here between noon and 1:00 p.m, "without fail, promise."

I said fine as I has a community project helping to build a wheelchair ramp at the house of an elderly church member beginning at 8:30 a.m. and that I would be home by noon.

By 2:00 p.m. they had not called and were a no show. I called the store and spoke with a 3rd and 4th person who stated, we are busy and can not make the pick-up. I asked:'' Don't you think it would be more professional to advise that you were unable to show up. When there is a problem, you should call as soon as you find you can not perform the service, not ignore your potential client.

After a long, somewhat irritating, conversation he stated the the pick up would be made today, Monday, 13 June 2016. As of this time and writing I have not received a call advising whether or not will be here, as promised, or when.

Very...

I almost didn’t want to share this location because I’m scared all the vintage items will sell out! Ha ha ha I had things I’d been wanting to donate for a long time and randomly picked this location. I’m so glad I decided to shop because I found some amazing items here! I was so impressed at the selection of vintage furniture upon entering. In my opinion everything was greatly priced. The bottom of the store is dedicated mostly to bigger furniture pieces. The upstairs is where the clothes are. As well as smaller house items, toys and more! There were fitting rooms with mirrors and little benches. The clothes were priced at VERY affordable prices compared to other thrift stores like goodwill. Some areas were messy but it didn’t bother me at all. Especially considering that the workers are in recovery and the proceeds benefit them. It’s a non profit business and I was told the proceeds go toward the recovery of the people in the program as well as a men’s shelter. I’m all for the cause! The workers were so friendly as well and were excited for my finds too! I can’t wait to revisit and to add more vintage...

We called 1 week prior to offering a generous donation of 38 Quuen size beds & boxsprings. We spoke with Mike Reed who told us they would be happy to take the donation & they will be able to pick it up on Wed May 24th between NOON and 2PM. He also told me I will get a courtesy call to confirm the pick up at 11am. I never got the courtsey call- so, we called them. I spoke with a guy named JR. who told me they will be here within 45 minutes. well after 1 1/2 hours passed I called again.... This time I spoke with a differnt guy who was the driver- He never even left the facility and then told us that it will be another hour or so. I would not recommend this place for any donations if you have a time frame or if you are running a business. We were set up for pick up between NOON and 2PM - and as of now at 2pm we are still waiting and the driver according to him has not even left yet!!!!! Horrible place when it comes to keeping their word and communication is...