Alka Beauty Salon — Local services in Thornton Township

Been coming since they've been open to get my eyebrows threaded & they always do a great job! My only issue I have is when I came yesterday evening 9/26/23 at about 5:30 pm. I wanted to Firstly come early in the week to beat the crowd that awaits the weekend. My only complaint is while getting my eyebrows done I did not appreciate how when the lady that was doing my eyebrows started talking in their language & then another young lady came & they started talking in their language together over my head! Then I asked was there a problem & the young lady said I was sweating because yes I sweat easily. It wasn't a puddle of sweat, just a little on my forehead. My issue with that is since I really don't know what they were saying about me because it was in their language, but I find it rude for me to be a paying customer and someone talk over my head as if they were perhaps talking about me. Yes I just happen to sweat a little bit easily, I have been since I was a child. Overall what I'm saying is that could be a problem with anyone because it certainly was for me! To just want to do something for yourself or feel good about yourself & to feel talked about a service you're paying for I strongly dislike & their should be rules or guidelines for the employees to follow when they are servicing customers! If only one employee is doing a service to a client only one employee should be by the customer not two employees talking in their native language that's kind of...

I love going here to do my eyebrows. I only ever get them done by alka herself. although for the most part i am always happy with how she does them, she does sometimes rush a little too much. the process itself is not long so I think she can chill a little and spend a couple extra minutes with each client. reason why i am giving this a 1 star is because at my last visit with her she was doing a henna tattoo on a ladys foot and I was next. the whole time I was thinking that alka better go wash her hands when shes done touching that ladys foot to work on my face. mind you its summer its hot and sweaty and the lady was wearing some nasty dirty looking sandal flip flops. of course she didn't wash her hands and yeah only used a little hand sanitizer which is just as gross. its mixing her foot sweat in. I was very disappointed, didn't say anything to avoid offending the client and rest of the client that were also there. I hope she sees this and hopefully washes her hands next time before going from a clients nasty foot to the next...

I'm disappointed in the service I received from this place! I went in yesterday for my Brows, which is on a day that's to busy for them to handle because of the rush of customers that's coming into the shop! I've been to this place a couple of times, but never on a busy day for them. First, Alka messed my Brows up on a previous occasion, but I go back to them because they're not to far from me (which was a bad decision), THINKING I'll give the daughter a chance and she would do a better job, and she's messes my Brows up! She has one Brow thinner than the other, when I just wanted her to clean them up! SMH! HOW LONG YOU GUYS BEEN DOING BROWS? You dont rush on the customer that your servicing, because you have a shop full of customers that's waiting to be serviced! It's called time management and still doing your BEST work on the customer that's currently in your chair!...