CY Fredrics Jewelers — Local services in Northfield Township

I don't really write reviews unless I have nice things to say about a place. I don't even know where to begin. Had an engagement ring custom made with the grandmother's stone here. Took it in not too long after because the stone was loose. The lady took a look at the ring and said she was not sure if they can fix something like that and looks poorly made. I gave her a look and said ummm I got it made here. Her whole attitude changed and took it to the back. Fixed it and I left. Next day, the stone fell off and grandmothers stone was forever gone. Went in to complain and they replaced the ring with the one I chose from there display. They gave me an appraisal on a computer paper and was appraised at 10K. Took it in a couple of days later because I noticed in the middle of the stone had a crack like pattern in it. They said it was a natural thing for this pear shaped diamond. Due to my divorce I decided to sell the ring. Ofcourse I am going to go back there since they buy diamonds. I called and they gave me a hard time about bringing that ring back and at the end oh we are not buying at the moment. WHAT? WOW!! So I took this ring to a couple of diamond buys and they ALL said the same thing. The diamond clarity is about 7 grades lower than the appraisal, the crack I mentioned earlier is a fracture and they said the color noted is also wrong and its lower, more like a J. I was angry for a while so I held back writing this review so I don't say anything out of anger. 1 star is for some of the employees there are actually nice...

Guys looking for a jeweler to buy an engagement ring for that special someone in their lives, look no farther than Cy Fredrics. I must have visited over 15 jewelers and nothing came close to the service and quality I received at Cy Fredrics. I worked with Dustin the whole time and he was an absolute joy to work with, he knew exactly what I wanted and he stopped at nothing to make sure he found what I was looking for. If there was ever the slightest hesitation by me on a stone he stopped me and said it wasn't the one...he needed to find the perfect one for me....no pressure at all from him to try and sell me just any diamond. Boy did he find me the perfect stone too at exactly the price point I wanted, it took my fiance's breath away when she saw it. I also had seen a band on a website that I had liked and asked Dustin if it was possible to make...not only did he make it but made it look even better! On top of all this he said I could get a personalized engraving inside the band at no extra cost! We will definitely be going back to Dustin to create our wedding bands! I cannot stress enough how amazing my experience was with Dustin and Cy Fredrics, I absolutely recommend them to every guy out there who is wondering where to find the perfect ring for their...

I cannot speak highly enough of Cy Fredrics. My (now) fiance and I went there in February/March to get a sense of what we wanted in ring styles when it got to the point of proposing, and they were incredibly patient, knowledgeable, and friendly. When it came time to actually design her ring, I went to a couple chain stores and was unimpressed and felt pressured. I went back to Cy and the entire staff (in particular the designer, Kendall), was beyond helpful and really allowed me to have ownership/partnership. The custom job was INCREDIBLE and my fiance and I are beyond happy. Recently we went back in because the main stone in her ring was a little loose, and they tightened it right then and there free of charge. As we waited, someone helped me look through masculine rings to get a better concept of what I might want in the future for my wedding band.

In the three or four times I have gone, it has been an A++ experience from start to finish. As long as I am in the greater Chicago area, this will be my go to...