Firelands Chevrolet Norwalk Service Department — Local services in Norwalk

I called around to other chevrolet dealerships (mistake on my half) in my area and no one was able to get me in until a week later. My check engine light came on and Firelands Chevrolet was able to get me in the next day, I also had them do an oil change while my vehicle was getting serviced. My car is running 100% better now. The service representative Beth was extra helpful keeping me updated on my vehicle as well as waiting on hold for over 20min to speak to someone regarding my extended warranty. Highly recommend...

I was totally impressed with the professionalism I experienced with the service department at Firelands Chevrolet. The service advisor I worked with (Shasta Duncan) was so kind and thoughtful. They took care of my warranty issue on my 2020 GMC Terrain. Plus, they gave me an amazing loaner car. They made me feel like they wanted me as a customer and friend for life. I couldn’t be happier with the wonderful treatment I received today at Firelands. I will definitely have all work done...

I called because my check engine light was on. They got me in the very same day very courteous. I needed a new part. It was covered under warranty, so there was no charge. I had an oil change. They kept being well informed. They are very friendly and always make you feel very welcomed if you need anything they’re right there for you. I also needed an alignment and they did it that very same day and got me out of there as...