Royal Nails Laulani — Local services in Oʻahu

If I could rate less than 1 star, I would. My tech was one if the males. Do not get him! Just went there today because I have a dance tomorrow.

First of all, everything is an extra charge. ($5 to remove old nail polish and I just had regular polish I did at home - no gel or acrylic or anything. Very frustrating! If I would have known, I would have removed the polish beforehand myself. Then, paid another $5 for them to sand down my heels. Anywhere else this service is included with a regular pedicure.) The massage was about 3 mins. long and not very relaxing. It did nothing but mske me upset.

As for the manicure, the tech messed it up BADLY. There was polish all over my fingers. To put it bluntly, I was completely unsatisfied. The tech took over 20 mins. trying to use a small brush with acetone to fix it. Of course, it didn't work because the brush was too thick and we had used red nail polish. Finally, I was so disappointed and angry and about to ask for a refund when he brought another nail tech (Nina) over to just start over and redo my nails. She redid them within 10 minutes.

Although she did a good job on fixing them, the whole "relaxing" experience was shot and wasted. To make matters worse, 3 hours later, I was trying a pair of high heels on to wear for the dance and the diamond fell off on my left foot. I had the shoes on less than 5 mins.

So now, I have one foot with a diamond and one without. I spent $63 for a regular mani/pedi with 4 designs (2 for feet and 2 for hands). It was completely NOT...

I'm here on vacation visiting a friend, we went to get pedicures and I was highly unsatisfied. I usually never complain or leave bad reviews but I feel people need a warning. I was treating my friend to get her feet done and decided to get mine done too. First off, the place is dirty. They offer extra services to be done during the pedicure if wanted, I declined. He kept pushing for every little thing that could have been possibly added on. I just wanted a simple pedicure. When I declined to have the extras added on, my tech seemed mad about it and then rushed through the rest of my pedicure without saying a word. My toe nails arent even fully polished as there is unpainted spots. As I sat down for my toe nails to dry, I decided to look up on Google to see what rating this place has and read the reviews as I was sitting there and I am not surprised at all by all the horrible reviews. Then they started another pedicure for someone else after me in the same chair I was in and they didnt even clean the foot tub after I was done before they called the next person over. For 2 pedicures and 1 eyebrow waxing they charged over $100. I was just blown away. Outrageously over priced. According to what they have listed for prices my total should have been no...

I just moved to Hawaii from Florida and since this place is near where I moved I decided to try it after reviewing the website and comments. My sister-in-law and I entered and noticed all of the technicians were servicing customers except the one male that greeted us at the counter and asked what we needed. My sister-in-law signed the sign-in sheet and sat down. Right after we sat down two young ladies entered and were greeted about what they needed and they stated pedicures, the same services I needed but also stated they did not have an appointment as we stated also. No more than a couple of minutes later the male that check is in went to the females that came after us and showed one of them to a seat and began prepping her. My sister-in-law looked at each in bewilderment and sat another 5 minutes. Because we received no other communication from any salon employees we got up and left. An explanation why one of the females who came in after us was serviced before me would have been the least gracious customer service. I can say that had I been treated respectfully and provided great service as I read in the comments, your business would have gained a loyal and appreciative new resident to the Ewa Beach community. No Aloha...