Thai Pho Ewa — Restaurant in Oʻahu

We’ve been to Thai Pho Ewa about 15–20 times, but after our last visit we won’t be going back. I ordered three dishes, including Pad Kee Mao (a favorite we’ve had many times before). This time it was bland and had no flavor. Our waiter even tasted it himself, confirmed it was flavorless, and apologized — but no effort was made to remake it.

When the bill came, the Pad Kee Mao was still listed, and we were told we had to pay for it anyway. We ended up paying for food that was poorly prepared, which felt very disappointing after being such loyal customers.

The service itself was friendly and the ambiance nice, but the way this situation was handled showed poor business practice. Unfortunately, we can’t recommend this...

Bro, are you serious… just because you get phở ingredients at Don Quijote does not mean its gonna taste good or function.. This is a brand new restaurant and I was hype AF as I expect nothing but high quality ingredients etc….but seriously beyind dissappointed. I think I can make better cup of noodles…

Likewise, what makes a restaurant good is not only the food, but good service and experience. The restaurants empty, my fiancé and I ordered and wait for the food. The owner comes out to register to fix system, but doesnt even look at us or give any welcome… WHY DID YOU OPEN A PHO RESTAURANT IF YOU DON’T KNOW… THIS IS LIKE ME MAKING SOUTHERN CUISINE FOOD AND I SPECIALIZE IN...

Very disappointing experience. We wanted to support our local business but this one is a tough sale.

We ordered four dishes to go; chicken curry, spicy beef noodle soup, beef stew, and the seafood creamy sour soup, all between $15.50 and $18.00 per dish.

Overall, the dishes tasted bland and watered down. Mediocre customer service and uninformative. When we placed our order, we were not told the item we wanted was unavailable. Instead, the beef was swapped out with pig feet, we only realized when we got home and had to make another trip back to the restaurant to...