My first experience with All About You was back in 2014. Post bilateral mastectomy. I was fitted for bras and breast inserts. I was overwhelmed with the cancer diagnosis alone but knowing what to do afterwards is something entirely different! They helped me with my insurance also! They were wonderful to deal with. Lori really cares about her clients. Now as a returning client, unfortunately 10 years later I have been diagnosed with arm lymphodema. None of the medical equipment pharmacies were helpful when I was calling around asking about a sleeve. So I visited All About You! Pina and Debbie have been fantastic to work with as well! They took my arm measurements , and ordered the sleeve for me.. within a week they called to let me know it was in! When I went down to pick it up, they tried it on me and were showing me how to put it on. Unfortunately it was a bit too tight for me, NO BIG DEAL.. they are just reordering one! It is my own medical issues in my hand that made it feel Too snug! They were wonderful to chat with and DID NOT make me feel as if I were a bother to them! Thank you to the ladies at All About You! Itās wonderful to have women helping women in an ugly time of...
Ā Ā Ā Read moreWhile making my appointment, I was asked which insurance I have and told them I have Blue Cross. I was assured that they take Blue Cross. I made the hour plus trip to get fitted for bras and breast prosthetics. As soon as I made it to the shop and started to check in, the salesperson looked at my insurance card and said, oh we don't take Blue cross of Texas. If they know that there are only certain plans/states that they can accept, then that should have been asked when making the appointment. I asked if they could try to run the insurance, and I was told that the best they could do was allow me to pay out of pocket, then they could TRY to run it through, and IF they got paid they would reimburse me. Sounds shady. They weren't even apologetic about my wasted time and gas. I found another boutique, they didn't know if it would go through, but tried and it worked. It only took five...
Ā Ā Ā Read moreDO NOT GO HERE!! They dropped the ball with me so many times. Reordered the same product I already had , did not offer any recommendations as to the different types of bra's I can get. Did not follow through on things, claimed they were busy & short handed. They knew the prosthetic bra my Dr. gave me a script for was going to be uncomfortable and said nothing. I asked how much it would cost me to get another lighter bra and Lori told me my insurance covers that one 100%. I just got a bill for 190.89, Loris said that was my part ! They are in the business to make our lives easier and it was...
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