Earth Origins Market — Local services in Ocala

worst place in ocala ! there is a older women there who always cashes me out she is so rude and mean! she has had multiple complaints ! also i am disabled and get my money on my ebt card i use it as cash not EBT they used to never have issues with me using it all the sudden it dont work there. ! they always sold me sushi on food stamps as well and now they try to say you can get sushi on ebt guess no healthy food no matter what! on top of that when i try to use my debit card they told me there internet was down yet the lady behind me was able to use hers. im done with this place i spent a lot of cash there for my fish oil and much more do to my hyperlipidemia and graves disease along with diabetes , the pill's alone i got there was 250 plus a month! i am done ill order them online from a different company and when i told the manager that this lady basically told me i was spending my money dumb because i go to much water. the manager said she has had a lot of complaints about her. another issue i have is there tea lids are always left open i loved buying tea here and after seeing kids toys in the jars and even a broken plastic spoon and lids wide open i know longer feel is food grade , i used to love this place alot ill never ever shop there again and ill tell everyone i can to not shop there they are a shell of a great store they used...

Awful food. Awful website. Bought lentil/chick pea soup. It was after 1pm, and the soup wasn't hot, not even warm, just room temperature. The lentils were barely cooked- hard and crunchy. And it tasted like they had poured salt into it. Very unhealthy. Will never buy so-called freshly-made food from them again. I threw the soup out.

And the line to pay was ridiculous. Several employees in the store but only1 cashier working. Finally, when the line had at least 8 people waiting to pay, a different employee noticed and called another cashier. My last few visits, this has been typical.

Their website isn't any better than the store. No time to go back into the store and wait to return the soup, so I tried to contact Earth Origins via their website. After filling in all the required info and typing my complaints, and recommendation for better cashier training, I clicked "submit". Got "Unable to send email at this time. Contact site administrator if the problem continues". Tried to do again, got "You may not submit another entry at this time". And there is no other option (e.g. phone).

I wanted to give them a chance to respond to my complaints before posting a negative review, but guess they don't want to hear about that.

This used to be a good store, don't know what has happened. I will not...

I visited this store weekly to purchase loose leaf spearmint tea. It is the only store in the area you can get it, and I went in a month ago and saw the jar was empty. I asked an associate if there was any more to restock, and she said she wasn't sure and had to ask. She came back and told me they were out and to call back in the morning. I called back in the morning and asked if they restocked when the associate on the phone asks me, "Are you sure you purchase it here? I can't even find the jar for that tea."..... I said yea, I am sure I go to the same store every week and purchase this type of tea. She then transferred me to a manager who told me the person I was just speaking to misinformed me and they must have not gotten a restock. I have called 5 times since then, a month ago, and no one ever knows what is going on with this product or if it will ever be restocked. I understand suppliers and issues with suppliers are out of the stores control, but the unfamiliarity I have experienced every time I call and go into the store is beyond me. I went into the store yesterday for another product, and the spearmint tea jar is still sitting on the shelf empty. I finally ordered a bunch of it online since the store clearly has no idea when they will get it back or even take the empty jar...