Poppy’s Gift Shop — Local services in Ocean Springs

We were thrilled to find a local gift shop when searching for unique house warming presents but left without making a purchase after an employee told our son our “wallet probably couldn’t afford” an item if it was broken (no items were harmed during our family’s browsing). The gifts are unique and festive but our experience with customer service unfortunately was not superb.

Update: The piggy bank comment was not the only comment made by the Poppy’s employee as implied by their response. We wouldn’t have taken the time to provide a review had that been the only comment made - we fully understand some messages are sometimes received differently than how the speaker intended. It would have been understandable and expected (and supported) had the employee reaffirmed what we had already discussed with our children - that they were not to touch anything we weren’t planning on purchasing - but the employee made multiple comments about finances. We’re not a family which is offended easily, and were willing to pay more than the “several hundred dollar Mark Roberts collectable,” but felt as though we were not welcome after being approached by the store’s employee. Again, the store has beautiful items and appears to be a wonderful provider of unique gifts, however, we’ve been told by local friends that our experience was...

This was our first time in this store. I love Christmas and was excited when walking in and around! Customer service was good, sales staff was helpful. The reason for 3 stars was I purchased a gift for my daughter; the cashier asked if I wanted complimentary gift wrapping. I said sure so my daughter wouldn't see it. Now, keep in mind that the cashier was asking if people needed a "gift bag" with their purchases. She specifically said "gift wrapping" to me as my husband & I were taking about that while cashing out. I was given my gift back after "wrapping." I got outside and went to look at the wrapping paper to my dismay finding that all the lady did was put the gift in 2 pieces of tissue paper in a gift bag. I could have done that myself! Others ahead of me were getting gifts actually wrapped and in a bag. So disappointed. Make sure you specify actually having your gift "wrapped" not just in tissue paper and a bag unless...

Great shopping experience! The sale Associates are very nice. Nice selection for yourself or for a gift. Shopped at the store five times now, and it just gets better and better🥰. If you need to buy a gift for someone their gift wrapping is awesome. Met the owner today, and she wrapped The Big Box in the middle for my friends gift. Super super nice . If I stay in Ocean Springs any longer I'll have to buy a bigger car to drive home.🤩 Thanks for having the goodies I didn't know I needed for all my friends and family❣🙂must check this place out💯...