Gizmo Wizards — Local services in Ojai

I’m reading all of these excellent reviews and I’m baffled, because my experience was less than ideal. At the start I was hopeful, because William came to my house to pick up my computer and seemed liked he cared and my computer was in good hands. He returned my computer with a new operating system and a storage disk drive and I was to get a new battery installed when it came in, and he charged me 550.00, half the price of a new computer. Well, I had to track him down for my new battery, and jolt his memory - thank goodness for writing proposal down - that’s a good thing 👍🏼 He then returned my computer to me at 11:30 at night - only because I pushed him to get it done. Needless to say, I am still having the same problems I was having when I initially brought it in, and I can’t seem to get a hold of William at all these days. I am not a computer aficionado and I was just hoping for help so I can access my pictures and create things online. Actually, my computer is now doing lots of random weird things that I guess I will not get help with -It’s so frustrating when professionals don’t follow through on their work - I’m disappointed :( Maybe I should ask for Randy … I guess now after wasting my time and money I will be buying a new computer

You can make it up to me by calling me back and trying to remedy...

I had some problems with my office printer/scanner. I got a new computer and my printer/scanner wouldn't work with Windows 10. I called these guys and they came out the next day to check it out. Got my printer working, but the scanner would not work with Windows 10. They sold me a new printer/scanner for a good price, came out and installed it and got everything working. They were nice, friendly, showed me the ropes and even gave me a 90 day warranty on my new printer/scanner. I will definitely be holding onto their phone number if I ever need help again...

Randy did a GREAT job getting my Ring doorbell to work again, after I had changed router and then lost key passwords for IoT network. He doesn't have a Ring NOR know my (obscure) router brand. He got them both working fine in 1 hour. I had previously phoned 6 computer repair outfits around Ojai. ALL of them were numbers "no longer in service". Gizmo Wizards was my 7th call. Randy is VERY smart, quick and solved problems on and between 2 devices he was not familiar with. THAT is what you need in a technician, if you are a "word person" who is not...