Hobby Lobby — Local services in Omaha

I have been shopping at Hobby Lobby for years. It’s a store that I could spend hours in just enjoying looking at all the tools I use for my current hobbies and ones I’d like to try.

However, my most recent trip a lady in the back department where they mount canvases took it upon herself to follow me through 4 isles. She wasn’t even trying to hide the fact she was watching me. I’m not sure why given I’ve been in this store at least 4 times this month alone. I’m not sure if she was following me because I was young (though she appeared to be around my age), or because I didn’t look like I belonged in the store, maybe I had too much stuff I’m not sure. If she was watching me like I believed she was she would have been able to piece together that most of what I was buying was 50% off but whatever.

Also, what appeared to be the manager, dressed in a Lavender button down shirt made his rounds to keep an eye on me as well, 4 separate times. I won’t continue to shop at a place that honestly uses its religion as an excuse to have morally skewed views and practices. I also won’t continue to give my money to a place that can’t have the decency to respect that I go to work 60 hours a week so I’m not going to steal when I have my hard earned money. My parents raised me not to steal and to work hard for what I want. I also work at a jail so please tell me why I would steal in the first place?

I’ll be doing my research for other places to get my supplies but today was the last time I’ll be shopping at Hobby Lobby. As a black person I’ve been followed around stores, the ENTIRE mall, and at Barnes and Noble my sisters and I had my bag searched as another lady walked out the door along with us but they didn’t ask her to open her tote bag. I’m done being watched while I’m trying to look around leisurely. All because this doesn’t seem like a place black people frequent does not mean we are there to cause trouble abs my age doesn’t not determine what you think I might do.

I’m so disappointed. If all else fails I’ll order what I need online... seems to be the only way I can get some...

If you're a kid at heart, you'll find that hard-to-find airplane kit u remember glueing together as a kid. Prices are reasonable so share your fun memory and splurge; buy that same airplane model for your grandchild for no particular reason....maybe she'll even ask u for some assembly help. I still remember my grandma stopping by the house 🏡 just to say Hi and then showed me a box she was hiding behind her back. Surprise! She said as I was so surprised just to see her on a Summer's day when she and grandpa we're usually long gone towing their Silver Air Stream visiting their favorite National Parks and showing us their home movies of everything they saw and all the random people they met. Very exciting to listen to their stories as a kid but can understand the constant eyerolling going on between my parents. Anyway, she wanted to say goodbye for the summer and gave me this box. It was a Mr. and Mrs. Potatoe Head. Not a board game or a groovy 4-door 1957 Chevy Bel Aire, two tone candy apple 🍎 red and white. With red plaid interior that I dreamed about. It was a box with glasses, a moustache, 2 sets of lips and ears. All u needed was 2 regular baking potatoes. I was very happy to see her and had a chance to thank her and told her I loved them both 💓 and bring back movies of waterfalls please. And off she went. Hmmmm, I found 2 potatoes and put the mustache on the Mrs., with the eyes and ears in the wrong place. I didn't get it. But it was the thought that counts. I put the potatoes looking all weird in my brother's room with the box. He was 6 years older so I was ready for backlash but none came. He had put together airplanes, old classic cars, The Mummy and a cool Frankenstein. He actually kept Mr. and Mrs. PotatoeHead as I left it for him....guess it passed his test of was it cool enough or weird enough. We never mentioned it. I was happy he seemed to like it. So Hobby gifts will...

Poor customer service with cashier, assistant manager, manager, and "store policy". I bought black foam board the week prior that was 40% off and wasn't given the discount when I returned shopping for other items I requested the discount on the foam board I didn't receive i presented the receipt to cashier who confirmed my purchase and then discussed with a manager that they couldn't give me the $4 refund because I did not bring the foam board back with me to "prove" I purchased from there. Which both the cashier and manager agreed it was on the "Hobby lobby" receipt but the item is a generic item so I could've gotten it from anywhere even though it states on receipt that I purchased it from there. Smh. I then proceeded on I had picked up items while there that day which was a Friday that I wanted to purchase. I found a few cute things on racks and bins (with the other matching items) clearly marked 40% off, I love bargains. I even read the small printed exceptions on the signs I've had this issue at hobby lobby before. I was not given the "advertised" rack price because I was told this is for the sale that starts on Monday mind you this is a Friday and the sign is already up and promoting the items for the discounted price. Instead of honoring their misleading information because " it's retail and customer is right" i was met with a dismissive attitude from the cashier, asst manager, and manager. I was made to feel as my black dollars did not matter and that they could care less than to rectify the situation as the 2 older white woman managers walked away from leaving the teenager to deal with me. I grabbed my keys and left and went to Michael's where customer service was A+. DO NOT SHOP THIS...