Went into this location today to change my plan to the unlimited deal. Was promptly greeted walking through the door by an available staff member who immediately offered their assistance. The atmosphere the team has created is one that makes you feel comfortable and at ease. I was given all the details of my new plan, and any questions I had were answered. Anyone needing any assistance with their Verizon wireless accounts should definitely visit this particular store for an experience in customer service that will leave you highly satisfied and appreciative of individuals who show their customers respect and quality service! Thank you...
Read moreMy husband and I moved to the Eastern Shore in 2017. We are each close to computer illiterate. There were times that we saw Beth P. 3 or 4 times a week. There were days when customers were backed to the walls. Beth was welcoming, knowledgeable and always kind. We will ALWAYS.., happily be in her debt. Most recently, we have seen a good deal of Roy. We are greeted in similar friendly manner. Roy patiently explains and takes care of whatever we need. Jack and I feel beyond grateful. They need to go on the road and...
Read moreI needed to add a line and upgrade 2 others on my plan. I had looked on line but was overwhelmed with all the different info and promotions. When I went into the store I was treated immediately, all 3 staff members were busy with customers, but I only waited a few minutes and was helped. Roy was great, he worked very hard to get me the best phones at the best deal! I wasn’t expecting such an easy and pleasant experience, but it was! Thanks for your help Roy, the whole family is happy with...
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