I had the absolute pleasure of working with Kelly for the recent upgrade of my wife's wedding band. Kelly is a gem in the world of jewelry design, bringing a level of knowledge and care to her work that is unparalleled. She isn't merely interested in selling you a piece; she genuinely cares about her clients and aims for complete satisfaction.
Kelly's talent truly shines in her ability to customize pieces to your exact vision. Her attention to detail and the craft is evident in the quality of her work. She ultimately delivered a beautiful piece that far exceeded my expectations.
The pricing was incredibly fair, bordering on a bargain considering the exceptional quality and personalized service. Kelly proves that you don't have to compromise on quality to receive fair pricing.
Kelly's communication throughout the process was excellent. She kept us informed at each stage, ensuring that the entire experience was seamless and enjoyable. It took a couple of weeks to complete the ring, and it arrived exactly on time as promised.
When it came to selecting the band, I was unsure. But Kelly stepped in with her expertise and chose a band that perfectly suited the ring and my wife's style. My wife absolutely adores it!
I cannot recommend Juell Time enough. Kelly delivers superior quality, fair prices, and an unforgettable customer experience. Whether you know exactly what you want or need a bit of guidance, Kelly will ensure you end up with a piece of jewelry...
   Read moreThis was one of the best experiences of my life, let alone buying a watch! Especially these days, it is VERY hard to find someone with exemplary communication skills. She went WAY above and beyond with me- I asked some of the toughest questions, kept changing my mind and was even impatient once. She never flinched and even said, âdonât worry, this is all part of the processâ. Then she noticed a teeny scratch (but I never wouldâve noticed. It wouldâve been covered under warranty anyway), and within an hour she found another one that was absolutely perfect. It was an added expense for her, but again, she never flinched- the watch arrived at my door first thing the next morning and itâs the most beautiful thing I have ever (other than my wife đ). Anyway, I plan on buying many more watches. And I will only buy a high end luxury watches from her. I think anyone who buys a high end luxury watch from anyone other than her doesnât know what is up!! THANK...
   Read moreI cannot recommend Kelly Juell and her company, Juell Time, highly enough. I have had the privilege of knowing Kelly for over two decades, and her professionalism and skill are matched only by her warmth and kindness. Most recently, Juell Time performed a âfactory resetâ on my Omega Seamaster, restoring it to its original pristine condition. It now looks exactly as it did when it was brand new â a true testament to their expertise and meticulous attention to detail. Kelly and her team consistently exceed my expectations, treating every watch as if it were their own. I can say without reservation that Kelly is completely trustworthy. She operates with the utmost integrity and honesty. I have entrusted her with timepieces that hold significant sentimental and monetary value, and I have never been disappointed. Thank you, Kelly, for the incredible work you do. Hereâs to many more years of entrusting you with...
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