Called this place up to fix a broken screen, the guy quoted me $80.00. When I got there I gave him $41.00, when I picked up the phone he charged me $57.00. Tried to use the phone, but the buttons didn't work. brought the phone back in to him, and he claimed to have fixed it. The buttons worked for a half a day and then they failed again. Now the phone functions are all messed up. Phone wont turn off cause it wants to stay on note pad all day, volume screams with no way to turn it down Power button doesn't work. etc. Took it back to him to try to get a refund, and he told me no refunds for any reason. He did say he could put my broken screen on and refund me that way, but it would take a day, and the phone functions were not his problem. To fix the phone would be an additional charge. He suggested finally that he would be willing to refund me $35.00 and call it even. I took the $35 dollars, but when I left the shop he reversed the charges immediately, and cancelled the refund. When I asked why he did that he said he felt I tried to rob him and didn't like my demeanor towards him. This place clearly does't know what they're doing. They probably look at you tube videos to figure out how to fix your phone. The climate is perfect for this type of business, as people are hurting financially, and rely heavily on they're phones. This place understands that exploits all those factors. They don't care about customer satisfaction or workmanship. Just making a buck off the unwitting consumer. DO NOT GIVE THIS PLACE...
Read moreI have been given several referrals from friends and acquaintances did this place was one of the best and most reputable places in Savannah for your TV computer or phone repair. I'm always a little hesitant and cautious about going out seeking business from those I've never had business with before. My TV sat here hanging on the wall for several months not being able to watch it but after all these excellent reviews I was getting from everyone I decided to give them a chance. They saved the life of my Plasma TV. It took them awhile to figure out the problem but they did figure out what was causing the problem they had search around for the replacement part for Samsung no longer manufactured the replacement part, but once he found one that would work with my TV he got my TV working like a charm again. Was so happy because I can't buy a quality TV like this anymore with all these crappy LED TVs. Their price was very very reasonable and somewhat shocked me did it didn't cost a lot more given all the work that he had to do to it in order in a parts. So happy with his service that we purchased a TV from him for the spare bedroom.. either due to AT&T DirecTV services or Georgia power on and off power all the time I've had problems with TVs and computers. We now have our third TV over there getting repaired now. They are very very friendly and honest hard-working people. And I have great personalities. All my problems with electronics will be addressed by hum from...
Read moreI came in because the lcd and glass on my phone we're cracked beyond belief. I was only there because I went to a competitor and THEY recommended Xfixit after an outrageous estimate. Xfixit's price was $100 cheaper. When I went to pick up my phone everything looked great and I rushed out because I had to work. Not even 5 minutes down the road my lcd was blacking out. I rushed back up to the shop, and we came to an agreement that he would fix the phone again at 1/2 price because it was fine when I left. He said it would be ready the next day. I came back and he handed me my phone right away and said it's all yours. He explained to me that he realized there was still a small piece of glass under the screen which caused the damage when he was replacing the newer screen. He could have easily taken my money anyway (regardless of who was at fault the screens are expensive) and I did leave the store with my phone in good condition. Everyone makes mistakes. We're all human, but we're not all honest. Xfixit REALLY cares about their customers and I would recommend them to any and everybody!!! I'll definitely be back the next time I have an issue. (Just hopefully...
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