Jamba — Restaurant in Orange

Order took 20 minutes with only one customer before us. One smoothie they handed us was not even blended, just chunks of icy fruit. Asked them to remake it and then they made it a juice, with like 90% apple juice and a tiny amount of fruit blended in. Asked for my money back (30 minutes in to this visit now) and they said that they had changed the cash register drawer so they could not refund me. They Offered to remake my order but by this time I had zero faith in their ability to make a simple smoothie and my kids were super late for their time commitment so we just left without the proper order. Very...

Usually order the chunky strawberry bowl and it comes with peanut butter mixed in, but I sub the peanut butter mixed in for almond butter drizzled on top. Always give clear instructions and at my regular Jamba location they always get it right. This location blended the almond butter in and then instead offering to fix it when they saw it was wrong they told me to “TRY IT” to see if I liked it... instead of just making new ones. Then the guy working told me it comes mixed in as if I didn’t know that which is why I specifically said to put almond butter ON TOP. Staff does...

I've been on a smoothie kick recently and have really been enjoying the White Gummi. I love pre-ordering on the mobile app so that my smoothie is ready and waiting when I arrive. The staff are always very pleasant! They are usually very good at filling my order - however, today they didn't split my smoothie as I had requested, but I'm not going to deduct a star since this is the first time that has happened.

*I do appreciate the discounts that Jamba applies to my mobile app. Even if it's $1 off, it's nice to have a little savings! ...