I own FlorBella Events, we are dedicated for over 26 years in the Event Coordination and Decorations industry, that is we are Party Planner ... Besides being the personal coordinator and decorator I am the Stepmother of Gerry, Jr. and I was in charge of coordinating and decorating Jackie and Gerry's wedding, Jr Castro, which was to be held today, September 3, but due to bad weather it was canceled on Friday 30 / August. That is why I communicate my feeling and outrage at all the situation that has occurred and even worse what is here unfairly and not real is being written by the company Flower Market and its employee María. It is not fair to me that a group of people led by Jakie Castro have raised a campaign against Flower Market and its extraordinary employee Maria, writing some bad reviews. I want to clarify the reality of the events that occurred before this situation that is being handled with lies and attitudes towards reality. Due to the cancellation of the wedding all services were canceled, some returned the money and others not. In Flower Market the purchases are final and by its policies and rules of the corporation one as a consumer we have to respect them. The very professional employee Maria gave me the process related to the order of the flowers of the wedding of Jackie and Gerry, Jr. I understood, it is not the first time that this situation occurs in bad weather before an event of any magnitude. The sales are final regardless of any situation, because the suppliers of Flower Market from whom they buy their flowers will not return the money under any circumstances. This is not difficult to understand ..... I repeatedly explained to them in great detail what they had to do to collect their flowers. But they wanted to do things not in the best way and they got out of hand. It is not the responsibility of the employee Maria or the Flower Market that they continue to do the opposite of what was explained. Other services of your wedding were left with the full money for the cancellation. Yes, Jackie and Gerry, Jr. would have handled all this in another way and would have done what I told them since the cancellation of their wedding the result was another. Not that now a negative media circus against Flower Market, of lies, has been raised, because Jakie's mother (Dee) wrote the following, "that Jackie and I made a call in coference and that Maria said that she was going to return the money ", this is not true, this I tell you so that you know the negative reviews that are coming out are not real. This leaves them demotivated that the frustration, courage and helplessness they face in the situation that they get out of hand and this is the result. They are not worth the blows that everyone is giving when writing these negative reviews and above all because everything that is being written is being done without knowing the truth of the facts. In Flower Market I have always been treated with respect and with an excellent customer service, the employee Maria is an exceptional human being, very attentive, respectful, hardworking and always gives the extra mile for us her clients. The fact that they are defacing this employee is not fair, they are wrong, as they are always doing an excellent job. Flower Market is a company that enjoys an impeccable, magnificent and extraordinary reputation and also the service and quality in flowers, the competition does not surpass them, I assure you because I have been in this field for more than 26 years and my events speak for themselves. It was not until now that this campaign of defamation and lies has been lifted, it cannot be held responsible to those who are not to blame for anything, nor is the Flower Market as a business of prestige and seriousness nor its employee. Not his can go through life doing evil, you have to be responsible for your own acts in the face of any adversity. God bless...
Read moreCannot recommend Orlando Flower Market highly enough!! Will be getting all of my flowers here from now on - whether I’m buying them myself to arrange or having them arranged and delivered by their team. Total hidden gem just south of downtown Orlando that is actually very easy to get to so don’t let the location make you nervous. Maria, Chris and team exceeded my expectations not only in the flowers provided but also with their guest service. It’s a ‘working’ space that I completely love coming into & picking out the flowers I want to arrange - very much a farmers market vibe. And my biggest thanks goes to Chris who designed the flowers for my sweet mom’s recent celebration of life & burial services. In addition to creating above & beyond designs of what we wanted, he also made all the delivery arrangements seamless. With little direction from me other than my mom loved white daisies - he created displays that elevated even the best designs I could have imagined. At a time when our family has been grieving, this experience with Chris was a bright light for me especially- and a special experience for me as I had been buying flowers for my mom from here the last 2 months of her life here on earth as I had wanted her to enjoy white daisies & other fresh cut flowers while she was still with us. The blanket of daisies created for my mom’s casket took our breath away & even the funeral director shared that he had literally never seen any display as beautiful as this one. Thank you again my new flower...
Read moreMy wedding was on October 19,2019 leading up to that date, Jason and his team was very responsive and attentive to me and my wife needs. We started planning almost a year in advance at which the staff was there to guide us every step of the way. They taught us about the different types of flowers as well as educated us on what items to purchase for the Bouqets. Making payments was quick and easy at which receipts and emails would be to your phone or email within seconds of purchase. There is no rush or hassle to make payments at which you can pay on your items leading up to two weeks before your big day. The day before the event, Jason would send you pictures of the Bouqets to confirm weather or not if you like them or need any changes to be made at which him and his staff make sure you are happy and satisfied with the job before it is done. The price was very inexpensive for real flowers. Our bridal party included at total of 10 with me and my wife and two moms and two escorts which had a total price of under $400 which was amazing. They also decorated all the pieces when I brought the accessories back to them. When picking up the items, Jason makes sure they all are well secured in vases with water and boxes with lids so they will stay fresh and secured and he loads them in your car. All items are made the day before, at which would be fresh and ready for your big day! I would recommend this flower market for any event especially a wedding! Thank you to Jason and his team for the...
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