TERREPOWER (formerly BBB Industries) - Distribution Center — Local services in Orlando

I constantly see them on the insurance estimate because they are cheaper than everyone else. This does not help when 75% of the lights have to be returned due to poor quality. I could understand if they sold the item as defective or accurately describe the condition of the light. Just to name a few of the issues that i have had, not working at all, led discolored or not working, broken or missing tabs, incorrect lamp after asking for vin and pics, after 2 weeks could not get me lamp with no phone call. My most recent order this week i ordered 2 DRL lamps for a 2024 Nissan Ariya and this lamp has tabs along the bottom that brackets for the bumper snap into. The holes where all elongated and one of them completely missing. The brackets will not snap into the headlights because the the openings are twice the size they should be. I received an email from them to give feedback and i did but nothing...

If I could give less than 1-star I would!! This is by far the worst business our shop has ever ordered from! Not only did they accept our money up front and give us a delivery date that they never met, but after 3 days of multiple phone calls to multiple departments, leaving messages and being told they would call us back shortly, we were told they never shipped our item, never created our account and if we wished they could start all over and have our part to us within an additional 5-7 days. When we told them to please just cancel the order and refund our money, they informed us they would need us to sign a request for our money, and it would be mailed out that Friday, on Thursday they inform us it was approved and would be mailed out two weeks later. I would never recommend anyone doing business with...

First light arrived with glue melted into the lens. The glue they used for "repair" was cheap, allowing the rubber to peal off by touch. We re ordered the light and requested it be over nighted as we where now forced to cover the customers rental. They refused as it cut into their profit.

After reaching a supervisor who personally placed the new order. The new light arrived and they had sent us a fog light, not a headlight. Now they are out of stock and after losing weeks dealing with these clowns, Im right back to the beginning with the customer in a rental on my dime.

If you want repaired parts put together with hardware store contact cement. Orders placed by supervisors who don't know a fog light from a headlight. This is the...