Orlando Union Rescue Mission — Local services in Orlando

Spent almost an entire hour selecting some great condition used clothing. Half way thru, stopped to ask if I could put some things behind the counter because it was too much to hold while shopping. They said sure we will hold it, just let us know when you are ready to check out. An employee stocking items in the racks who observed this entire interaction took it upon himself to take my clothing items from behind the counter when the woman wasn't looking and put them all back out on the racks. This guy obviously was incarnated for a long time and has mental and control issues. I spent another hour going back through every thing in the store re-finding all the clothes. The next time I go, which will be often, I will make a point to give the guy a stern look. If I were still in prison, I would have handled things different. I am also meeting with the administration there to discuss removal of several people there. If you feel the need to 'run' your area, control and can't adapt to society outside, you don't even belong at the mission, you belong back in prison. If you plan to shop...

I am in this store all the time I usually have good experience's but today and about a month ago not to good today I purchased a two piece Jean outfit when I got home going through my bag I only had the jacket really :( and last month purchased rain boots left them with the cashier to look in the boutique came back to find out she had given them to another customer really :( no happy at ALL!!!! What am I to do? And both times had the same cashier she told me that the customer would realize they had the wrong bag and bring it back checked several times that never happened. I wonder what happened today she never put the pants in the bag. That's all I can think of will check tomorrow to see if they are still there. Should...

I've checked out this place several times since moving to Orlando. Lots of merchandise...but... furniture is consistently and severely overpriced.....not even close to thrift prices. They do offer delivery at an extra cost. I was ready to pay them the asking price (overpriced) $240 for a dresser and small slightly worn faux leather club chair if they would just deliver it less than two miles away for free. They not only declined a sale, that anyone could see was in their favor, but offered no price adjustment at all. Even an antique store would have negotiared. They need to stick to being a thrift store and stop trying to go for the kill on individual items. .... UPDATE: two weeks later both items still sitting...