Today, I walked into Sergio‘s Fine Jewelry to repair a necklace. I was unsure on how to fix it because it was a high quality necklace, but I was quickly advised on the best options to fix it and felt very comfortable. The customer service was out of this world! I found myself fallen into conversation with not one but three charming and helpful workers that show their heart and integrity in their job. In no other jewelry establishment have I received an experience that mirrors a family business instead of a commercial one. I was still talking when my necklace was returned. Completely repaired and in my eyes, better than before. The product was the highest quality and very affordable, especially since there were all of the world’s favorite high-end pieces that look identical to the original. I saw some Van Cleef and Arpels, Cartier, and good staples such as cuban link accessories that I sent to my friends and relatives to look into purchasing. The smile on my face could not be erased after I put on my favorite necklace only minutes after entering the shop with it broken. In fact, it was only minutes before they were closing and the service was that good! If you are in the Orlando area, a time valuable, stress free stop to quality, aesthetic, and affordable jewelry is...
Read moreMy family and I have been going to Sergio’s for years! My mom oddly enough bought me an anklet a few years ago and it wasn’t from Sergio’s. I assumed she got it there because they are our go-to’s when buying gold, so when it broke I stopped by. I was told that it wasn’t from their store and I was confused and insisted it had to have been! I mean we don’t go anywhere else. Sergio told me that he doesn’t sell pieces in that specific style (my anklet is on the thinner side) but I can fix it quickly for you without a problem. I called my mom to make sure and she confirmed she did buy the anklet else where. I was shocked and profusely apologized but even before doing so Sergio didn't hesitate to help me. I was super appreciative and will continue to support this amazing local Latino business! They offer beautiful pieces and really provide genuinely great service. I will ALWAYS shop my jewelry...
Read moreMy family has been buying jewelry from Sergio's for 28 years. He has made custom pieces for 3 generations in our family. He is such a pleasure to work with and all of his work is outstanding with exceptional pricing and attention to detail. Since moving out of Florida, we have made trips to Orlando solely to buy pieces from Sergio's. We refuse to buy jewelry from any other store as the quality could never compare. If you are looking for superior quality, exceptional service, and unique pieces you won't find elsewhere, look no further. We still have jewelry from 20+ years ago that we have passed on to grandchildren because the quality is still "like new". The entire experience is very personal so you'll leave with jewelry that matches your vision and you'll get Sergio's valuable professional opinion when needed.
Tip: He also buys gold and pays very well so bring in...
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